Jewellery Accounts & Insurance Claims Manager

Company Description At Kataria Business Insurance, we provide tailored insurance solutions for jewellers, SMEs, and corporates across India, with a strong focus on jewellery businesses. We specialize in Jewellers Block, Fire, Health, and Business Protection policies that safeguard assets, people, and long-term business continuity. With decades of industry experience and a customer-first, tech-driven approach, we make insurance simple, transparent, and reliable. Our team combines risk consulting and claims support to help clients navigate complex insurance needs confidently. More information about our services is available at www.katariainsurance.com.
Role Description This is a full-time, on-site Jewellery Accounts & Insurance Claims Manager role based in Mumbai. The role involves managing accounting records and financial reconciliations for jewellery-related insurance policies, including premium tracking, claims reserves, and client billing. The manager will handle end-to-end jewellery insurance claims, from documentation and assessment to coordination with underwriters, surveyors, and clients, ensuring timely and accurate settlement. Day-to-day responsibilities include verifying claim-related Jewellery valuations, reviewing policy coverage, maintaining compliance with internal and regulatory standards, and preparing reports for management. The role also includes collaborating with sales and customer service teams to resolve client queries, support renewals, and improve processes related to Jewellery accounts and claims.
Qualifications
Jewelry Design and Fashion Jewelry knowledge to understand product categories, valuations, and coverage requirements.
Customer Service skills to manage client interactions, handle claims queries, and provide clear communication throughout the claims process.
Training experience to guide internal teams and partner jewellers on documentation, claims procedures, and risk mitigation practices.
Relevant experience in insurance accounts, claims handling, or financial operations, preferably within Jewellery, general insurance, or business insurance domains.
Strong analytical, documentation, and MS Excel skills for reconciliations, reports, and data management.
Knowledge of insurance processes, policy terms, and regulatory requirements in India.
Excellent written and verbal communication skills and the ability to collaborate with cross-functional teams.
Bachelor’s degree in Commerce, Finance, Insurance, Business Administration, or a related field; professional insurance or accounting certifications are an advantage.

Work arrangement
No