Owner

Company Description Sparklin is a human-focused design company that helps businesses scale by improving customer and user experiences. Guided by its core belief of “Experience Better,” Sparklin uses design thinking and research-driven insights to solve complex experience challenges. The company partners with organizations of all sizes, from large enterprises to small and mid-sized companies and emerging startups. Its diverse client portfolio includes brands such as ICICI Bank, PayTM, Chaayos, Airmeet, Hindustan Times, Delhivery, and many others across sectors. This breadth of work offers team members exposure to varied industries, problem statements, and design opportunities.
Role Description The Owner role at Sparklin is a full-time, on-site position based in Maharashtra, India. The Owner is responsible for setting the strategic direction of the company, shaping the design vision, and ensuring alignment with the “Experience Better” philosophy. Day-to-day responsibilities include overseeing key client relationships, guiding project teams, and making decisions on new business opportunities and partnerships. The role involves monitoring financial performance, defining growth goals, and ensuring operational efficiency across design, delivery, and support functions. The Owner also mentors leaders and team members, fosters a collaborative and inclusive culture, and represents Sparklin at client meetings, industry events, and stakeholder engagements.
Qualifications
Experience in leading design-driven organizations or teams, with a strong understanding of user experience, product design, and service design.
Proven background in business strategy, operations management, and financial oversight within a creative or consulting environment.
Demonstrated ability to build and maintain client relationships, manage complex stakeholder expectations, and drive account growth.
Strong leadership, decision-making, and problem-solving skills, with the ability to mentor multidisciplinary teams and cultivate a positive workplace culture.
Excellent communication and presentation abilities, including skill in articulating design value to business leaders and non-design stakeholders.
Entrepreneurial mindset with experience in scaling businesses, identifying new market opportunities, and managing risk.
Bachelor’s or master’s degree in Design, Business, Management, or a related field, or equivalent practical experience.
Familiarity with the Indian business landscape, particularly in Maharashtra, and comfort working on-site with cross-functional teams.

Work arrangement
No