Technical Writer

Technical Writer
A high-growth, VC-backed SaaS company hiring its founding India documentation team
Location: Gurugram, India — on-site
The Documentation Gap
A high-growth, venture-backed SaaS company is hiring its founding India documentation team and has partnered with Flexiple to bring on its first dedicated Technical Writer. The product has outgrown its docs — support tickets repeat questions the help centre should already answer, and every release ships faster than the documentation can keep up. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
What You'll Own
Documentation & Content
Write and maintain user guides, API references, release notes, and in-app help content
Turn engineering specs and product briefs into documentation a non-technical user can follow
Audit existing docs for gaps, outdated screens, and broken steps, and fix them on a rolling basis
Process & Partnership
Sit in sprint planning and release reviews to catch documentation needs before launch, not after
Work directly with engineers, product managers, and support to source accurate detail
Set and maintain a style guide so every writer who joins later sounds consistent
What Makes You a Fit
2 to 6 years writing technical or product documentation, ideally for software
A portfolio of published docs, guides, or API references you can walk through
Comfort reading a spec or sitting through a technical walkthrough and asking the right questions
Clear written English and a reliable remote-work setup
Good to Have
Familiarity with a docs-as-code workflow or a tool like Git, Markdown, or a headless CMS
Basic understanding of APIs and how developers read reference documentation
Experience setting up a documentation structure from close to scratch
What's In It for You
The chance to build a SaaS company's documentation practice from its first page
Remote-friendly, pan-India hiring with long-term placement
Direct access to the engineers and product owners who build what you document
How We Hire
HR Screening → Writing Sample → Team Round → Culture Fit
One application here is treated as consideration for this role and any other opening Flexiple matches you to.

Work arrangement
No