Manager Inside Sales

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager Inside Sales based in India.
This is a senior sales leadership opportunity within a large, digitally driven sales organization.
The role focuses on leading teams, accelerating revenue performance, and delivering against ambitious sales and customer-retention goals across North American markets.
You will combine people leadership, sales strategy, pipeline management, analytics, and operational excellence to improve commercial outcomes.
The position requires close collaboration with Marketing, Sales Operations, Analytics, Product, and Customer Success teams.
You will use customer and sales data to identify opportunities, refine campaigns, improve conversion, and address performance gaps.
The role also offers the opportunity to shape digital-first sales strategies and develop high-performing teams through coaching and continuous improvement.
This is an ideal opportunity for an experienced sales leader who combines strategic thinking, strong commercial judgment, and a data-driven approach to leadership.
Accountabilities
Lead, coach, mentor, and motivate a high-performing inside and digital sales team, creating a culture of accountability, collaboration, and continuous development.
Build trusted relationships with team members while using strong emotional intelligence to support engagement, performance, and professional growth.
Drive team performance against defined sales goals, KPIs, productivity targets, and customer-retention objectives.
Develop and execute sales strategies and pilot different sales pitches and approaches to increase conversions and reduce customer cancellations.
Build strong knowledge of products, services, features, pricing, value propositions, and customer needs to enable effective coaching and sales execution.
Coach sellers on identifying customer needs and positioning the most relevant product benefits to support successful sales outcomes.
Partner with Marketing, Sales Operations, Business Units, Analytics, and Customer Success teams to execute sales, retention, and lead-generation campaigns.
Analyze customer, agent, sales, and campaign data to identify performance trends and opportunities for continuous improvement.
Establish feedback loops with global stakeholders on campaign execution, pilots, and tests to improve effectiveness.
Develop and maintain performance metrics, dashboards, and reporting frameworks that help the sales organization focus on the most important performance drivers.
Manage the sales pipeline and conduct regular forecasting to ensure assigned revenue and performance targets are achieved.
Prepare and communicate sales performance reports by collecting, analyzing, and summarizing sales data, trends, and business insights.
Continuously improve lead qualification processes using established criteria and performance standards.
Develop and implement action plans when sales goals, service levels, or other performance expectations are not being met.
Review and improve business policies, operating structures, productivity measures, and performance processes to consistently strengthen sales results.
Provide weekly reporting on leads, qualified prospects, opportunities, conversion, campaign effectiveness, revenue, pipeline, and team productivity.
Monitor daily, weekly, and monthly activity metrics to ensure teams focus their time on the highest-value actions.
Translate ambiguous business challenges into structured analyses and turn data-driven findings into practical solutions, presentations, and recommendations.
Develop and present new ideas, proposals, strategic recommendations, and performance feedback to management and senior stakeholders.
Hire, onboard, train, and develop sales professionals while maintaining consistent performance-management practices.
Requirements
10–14+ years of experience in Inside Sales, Digital Sales, Customer Success, or closely related commercial leadership roles, with flexibility depending on the level of management experience.
Mandatory experience managing people across North American markets, including experience leading managers and/or large frontline teams.
Strong understanding of digital-first sales models, sales funnels, pipeline management, and data-driven decision-making.
Demonstrated ability to develop and execute regional sales strategies that balance scale, efficiency, revenue growth, and customer experience.
Experience partnering effectively with Marketing, Sales Operations, Analytics, Product, Business Units, and Customer Success teams.
Experience with outbound sales activities, including leads, RFIs, MQLs, and other demand-generation channels.
Experience with customer success, retention, and expansion of existing customers.
Strong knowledge of Sales Operations and the technologies used to support modern digital sales organizations.
Proven ability to establish goals, conduct performance reviews, coach team members, and develop sales capabilities according to regional needs.
Advanced analytical skills, with the ability to interpret complex datasets and convert insights into actionable business strategies and deliverables.
Excellent communication, stakeholder-management, presentation, and executive-presence skills.
Strong strategic thinking and thought leadership across Sales, Customer Success, and subscription-based business models.
Proven ability to recruit, train, coach, and develop high-performing sales teams.
Strong ability to communicate and present new ideas, proposals, business cases, and feedback to management.
Willingness to work North American customer hours, aligned with EDT/EST.
Flexibility to work across different shifts when required.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced, data-driven environment.
Benefits
Full-time employment with a remote work arrangement in India.
Opportunity to lead sales operations supporting North American markets.
Exposure to a large-scale digital sales organization combining sales, analytics, data science, and digital customer engagement.
Opportunity to work with cross-functional teams across Marketing, Sales Operations, Analytics, Product, and Customer Success.
Leadership opportunity with significant responsibility for team development, commercial strategy, and business performance.
Exposure to data-driven sales technologies, digital selling models, customer analytics, and subscription-management practices.
Opportunities to contribute to strategic initiatives, pilot programs, and continuous-improvement projects.
Professional growth through leadership, coaching, strategy development, and collaboration with senior stakeholders.
Opportunity to develop and influence modern digital sales practices in a global environment.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Work arrangement
No