Social Media Marketing Specialist

Roles and Responsibilities:
● Support the manager in overseeing assigned client accounts by coordinating communications,
tracking deliverables, addressing client inquiries, and ensuring overall satisfaction with services
provided.
● Relationship Building: Develop and maintain strong relationships with clients through regular
communication and meetings.
● Project Coordination: Coordinate with internal teams to ensure the successful delivery of client
projects and campaigns.
● Market Research: Conduct market research to understand client industries, identify trends, and
provide insights to clients.
● Reporting: Prepare and present regular reports on account status, sales performance, and client
feedback.
● Problem Solving: Address and resolve any client issues or concerns promptly and effectively.
● Knowledge of hygiene of Copywriting
Desired skills & experience:
● Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
● Strong organizational skills with the ability to manage multiple accounts and projects
simultaneously.
● Ability to take initiative, work independently, and thrive in a fast-paced environment.
● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
● Prior internship experience in account management, or a related role.

Work arrangement
No