Restaurant General Manager

How to Apply:
Send your CV to: prasad.d@maiz.in
CC: arish@maiz.in
Subject: Restaurant General Manager – Balewadi, Pune
Location: Balewadi, Pune
Department: Operations
Salary: ₹5–6 Lakhs Per Annum
Incentives: Opportunity to earn up to ₹30,000 per month as performance incentives
Experience: 5-7 Years
About the Company
Maiz Mexican Kitchen is a fast-growing QSR (Quick Service Restaurant) brand focused on delivering exceptional food, operational excellence, and outstanding guest experiences. With aggressive expansion plans across multiple cities, we are building strong leaders and scalable systems to drive the next phase of growth.
Job Overview
We are looking for an experienced and performance-driven Restaurant General Manager to lead one of our high-volume restaurants in Mumbai with monthly sales of ₹30 Lakhs to 40 Lakhs
The ideal candidate must have strong QSR operational experience and should have worked with reputed brands such as KFC, Burger King, McDonald’s, or Domino’s. The candidate should possess strong leadership capabilities, operational expertise, team management skills, and the ability to drive sales, profitability, and customer satisfaction.
The candidate must be based in Mumbai.
Key Responsibilities
Operational Excellence
Manage end-to-end restaurant operations while ensuring adherence to company SOPs, food safety standards, guest service benchmarks, and operational efficiency.
Team Leadership & Development
Lead, coach, and develop Shift Managers and restaurant teams to build a high-performance culture. Ensure proper training, motivation, discipline, and team engagement at the store level.
Sales & Profitability
Drive store sales and profitability through effective labour management, inventory control, food cost management, and operational planning.
Guest Experience
Ensure exceptional customer service standards are maintained consistently. Handle guest concerns professionally and work towards improving overall guest satisfaction scores.
Compliance & Food Safety
Ensure compliance with all food safety, hygiene, audit, and statutory requirements. Maintain cleanliness, safety, and brand standards across all operational areas.
Inventory & Cost Control
Monitor inventory, wastage, variance, and ordering processes to maintain optimum stock levels and minimize losses.
Reporting & Performance Tracking
Track and analyse store KPIs including sales, labour cost, food cost, customer feedback, productivity, and operational performance.
Qualifications
Education
Graduate preferred. Relevant operational experience in QSR industry will also be considered.
Experience
5–7 years of experience in the QSR industry with at least 2–3 years in a Restaurant General Manager or equivalent leadership role.
Candidates with prior experience in KFC, Burger King, McDonald’s, or Domino’s will be preferred.
Skills & Competencies
Strong leadership and team management skills
Excellent operational and people management abilities
Strong understanding of QSR operations and customer service
Experience in handling high-volume restaurants
Knowledge of inventory management, labour control, and cost management
Strong problem-solving and decision-making skills
Ability to work in a fast-paced environment
Other Requirements
Willingness to work flexible shifts, weekends, and holidays
Ability to handle pressure in high-sales environments
Strong ownership mindset and operational discipline
Why Join Maiz Mexican Kitchen?
Competitive salary and strong earning potential
Performance-based monthly incentives
Fast-growing and dynamic work culture
Opportunity to lead a high-volume flagship operation
Career growth within an expanding QSR brand

Work arrangement
No