Backend Case Manager – H-1B / GC / COS

Job Overview
We are looking for a detail-oriented and organized Backend Case Manager to manage and support U.S. immigration cases, including H-1B, Green Card (GC), and Change of Status (COS) cases. The ideal candidate should have a strong understanding of case documentation, timelines, forms, and filing procedures, along with excellent attention to detail.
Key Responsibilities
Handle and manage H-1B, Green Card, and Change of Status (COS) cases from the backend.
Prepare, complete, and review immigration forms and supporting documentation.
Maintain accurate case timelines, deadlines, and status updates.
Assist in preparing and compiling petition and filing packages.
Review case documents for completeness, consistency, and accuracy.
Coordinate internally to collect required documents and information for case preparation.
Maintain proper case records, trackers, and documentation.
Conduct regular follow-ups on pending documents, case requirements, and deadlines.
Identify missing or inconsistent information and coordinate for necessary corrections.
Support senior team members/attorneys with case preparation and documentation.
Ensure cases are processed within defined timelines and internal procedures.
Maintain confidentiality of client and case-related information.
Requirements
0-1 year of experience in U.S. Immigration / Immigration Operations / Case Management / Backend Processing.
Practical knowledge of H-1B, Green Card, and Change of Status (COS) processes.
Familiarity with immigration forms, documentation, and petition filing requirements.
Strong attention to detail and ability to identify errors or missing information.
Good organizational and time-management skills.
Ability to manage multiple cases and deadlines simultaneously.
Good written and verbal communication skills.
Proficiency in MS Office/Google Workspace, especially Excel/Google Sheets.
Ability to work independently as well as collaboratively with the team.
Preferred Skills
Experience working with U.S. immigration law firms, immigration service providers, or immigration consulting companies.
Knowledge of USCIS processes and case documentation.
Experience maintaining immigration case trackers and databases.
Ability to handle confidential information professionally.
What We Offer
Professional and collaborative work environment.
Opportunity to gain hands-on experience in U.S. immigration case processing.
Learning and growth opportunities.
Exposure to multiple immigration case types and backend operations.

Work arrangement
No