Live opening · Posted 27 days ago

Spotify Non-Voice Support with French and English (Remote within Bulgaria) - Fixed Term Contract

Sutherland Global · Sofia, Sofia City Province, Bulgaria

Smartrecruiters Yes Full-time

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At a glance

The key details from the original listing.

Posted 27 days ago

CompanySutherland Global

LocationSofia, Sofia City Province, Bulgaria

Job typeFull-time

Work modeYes

Source

Smartrecruiters

ListedPosted 27 days ago

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About the role

Description supplied by the original job listing.

What You'll Do (Non-Voice Support Only):
Provide email and chat support (no phone calls!) to platform users
Answer common "how-to" and FAQ-type questions
Assist with account management and payment-related issues
Guide users through troubleshooting steps with patience and clarity
Fixed Term Contract from 6th of November till 23rd of December
What We’re Looking For:
Fluency in French (C1 level) and English (C1 level)
Valid EU work permit – required to work in Bulgaria
Availability to work flexible shifts, including weekends
Previous customer service experience – a plus, but not a dealbreaker
Excellent communication skills – as smooth as a jazz saxophone solo
A positive, problem-solving attitude – even on the toughest tracks

Employment type
Full-time

Work arrangement
Yes

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