In-Room Dining Order Taker - Conrad Orlando

Conrad Orlando is where bespoke luxury meets sun-kissed adventures. Join us in creating a legacy as the In-Room Dining Order Taker!
Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.
Why join the Conrad brand?
The modern luxury concept empowers you to deliver:
Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services
Want to learn more? Hotel Website, Facebook, Instagram
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an In-Room Dining Order Taker, you’re not just processing in-room dining orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Answer calls promptly: Respond to Room Service telephones and guest requests in a friendly, timely, and efficient manner
Take orders with care: Capture food and beverage orders and input them into the point-of-sale system without errors – attention to detail is key!
Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
Upsell Offerings: Suggest and promote food and beverage items such as sides, desserts, drinks, and special promotions
Process payments with accuracy: Reconcile checks, including verifying check totals and gratuity disbursement, and handle cash according to accounting guidelines

Work arrangement
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