Business Analyst

Company Description Sun-Net Inc. (Sun-Net Consulting) has provided software development and professional consulting services to the power utility industry since 1999. The company builds software-based solutions that help electric power, gas, and water utilities improve operational efficiency, reliability, and safety. Its flagship iTOA suite is an enterprise platform for operations logging, outage scheduling and coordination, event analysis, and regulatory reporting. The latest iTOA solution is a highly integrated operations application that can be customized to support utility system operations from long-term planning to real-time logging. Sun-Net’s tools enable critical functions such as outage request planning, disturbance and forced outage logging, switching program management, and communication and reporting to ISO/RTO and NERC.
About the Role
Sunnet is looking for a hands-on Business Analyst with 2–3 years of experience to support the delivery of software projects. This role is well suited to someone in the early stages of their Business Analysis career who enjoys translating business needs into clear, actionable requirements and working closely with development and QA teams.
You will primarily conduct gap analyses, create and maintain user stories and tasks, document bugs, clarify requirements, and follow up with delivery teams to help keep work progressing smoothly.
Key Responsibilities
Work with stakeholders to understand business needs, current processes, and desired outcomes.
Conduct gap analysis to identify differences between current and required functionality or processes.
Translate business requirements into clear user stories, tasks, acceptance criteria, and supporting documentation.
Log and document bugs with sufficient detail for development and QA teams.
Maintain and refine the product backlog in collaboration with relevant stakeholders.
Follow up with developers on requirements, open questions, dependencies, and delivery progress.
Coordinate with the QA team to clarify expected behavior, support test planning, and assist with defect resolution.
Participate in requirement discussions, backlog-refinement sessions, sprint planning, reviews, and other delivery meetings.
Help identify requirement gaps, risks, and potential blockers early in the delivery cycle.
Ensure requirements and work items remain accurate and up to date throughout development and testing.
Required Skills & Experience
2-3 years of experience as a Business Analyst, preferably within a software or technology environment.
Practical experience conducting gap analysis and documenting business and functional requirements.
Strong experience writing user stories, tasks, acceptance criteria, and bug reports.
Good understanding of the software development lifecycle and Agile ways of working.
Experience working closely with developers and QA professionals.
Strong written and verbal communication skills.
Good organizational and follow-up skills, with attention to detail.
Ability to manage multiple work items and priorities in a delivery-focused environment.
A collaborative, proactive, and problem-solving mindset.
Preferred Qualifications:
Experience using tools such as Jira, Azure DevOps, Confluence, or similar platforms.
Familiarity with process mapping, workflow documentation, and basic wireframing.
Experience supporting web, mobile, enterprise, or digital-transformation projects.
A degree in Electrical Engineering, Computer Science, or a related discipline is an advantage.
What we are looking for?
We are looking for someone who is comfortable working at an execution-focused level and wants to strengthen their Business Analysis skills through practical project experience. The successful candidate will be curious, dependable, detail-oriented, and confident working across business, development, and QA teams.
If you enjoy bringing clarity to requirements and helping delivery teams turn business needs into working solutions, we would be happy to hear from you

Work arrangement
No