Product Manager I

We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data, with your contributions directly shaping the foundational decisions of this offering.
The core responsibilities for the job include the following:
Product Execution and Specification:
Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.
Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.
Customer Discovery and Feedback Synthesis:
Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.
Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.
Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.
Integration and Data Requirements:
Own integration requirement specifications defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.
Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.
Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.
Cross-Functional Collaboration:
Partner closely with engineering, design, and solutions engineering throughout the feature lifecycle from discovery through general availability.
Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.
Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.
Requirements:
2-4 years of professional experience in product management, supply chain operations, procurement, or demand planning.
Demonstrated understanding of inventory and procurement workflows, including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.
Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.
Comfort owning integration requirement discussions, understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.
Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.
Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.
Comfortable working across time zones in a remote or hybrid environment.
Preferred Qualifications:
Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.
Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.
Exposure to AI/ML-assisted recommendations in an operational supply chain context, such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.
Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.

Experience
3-7 yrs