Live opening · Posted 12 days ago
Technical Support Engineer (IT)
Hashtag Infosystem · Surat
You are 12 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyHashtag Infosystem
LocationSurat
Experience5-6 yrs
Source
Instahyre
Listed12 days ago
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About the role
Description supplied by the original job listing.
Responsibilities:
Troubleshoot Windows/macOS, Microsoft 365 and core IT systems.
Configure and deploy high-performance hardware for engineering teams.
Manage network connectivity, VPNs, and Active Directory access.
Resolve user tickets efficiently to minimise technical downtime.
Maintain IT-related records (assets, inventory, user access, and software licences).
Coordinate IT requests and escalate issues to the technical team.
Assist in basic troubleshooting (password resets, email setup, hardware checks).
Track IT support tickets and ensure timely follow-ups.
Requirements:
English communication skills are compulsory.
Experience: A minimum of 5 years in an IT technical support/helpdesk role.
Minimum 5 years of IT support or helpdesk experience in the tech sector.
Degree in IT, computer science, or equivalent certifications.
Deep knowledge of OS deployment, hardware, and remote support tools.
Experience
5-6 yrs
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