Live opening · Posted 25 days ago
L1 Support Engineer
SISL Infotech · Mumbai, Maharashtra, India (On-site)
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At a glance
The key details from the original listing.
CompanySISL Infotech
LocationMumbai, Maharashtra, India (On-site)
Work modeNo
Source
Linkedin
ListedPosted 25 days ago
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About the role
Description supplied by the original job listing.
L1 Network & Server Support Engineer
Experience: 2–3 years
Location: Mumbai
Employment: Full-time
Role Summary
The L1 Network & Server Support Engineer will be responsible for first-level troubleshooting and operational support of network and server infrastructure. The resource will act as the first point of technical support, promptly identify incidents, perform basic troubleshooting, maintain tickets and escalate unresolved issues to L2/L3 teams within defined SLA timelines.
Key Responsibilities
Perform first-level troubleshooting for IT Infrastructure / Network & Server
Mandatory
Basic knowledge of TCP/IP, LAN/WAN, OSI Model and networking fundamentals.
Good understanding of:
IP addressing and subnetting
DNS and DHCP
VLAN basics
Routing and switching basics
VPN fundamentals
Firewall fundamentals
Educational Qualification
B.E./B.Tech./BCA/MCA/B.Sc. IT/Computer Science or equivalent qualification.
Diploma in Computer/IT/Networking with relevant experience may also be considered.
Work arrangement
No
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