General Manager

Company Description Sify Technologies Limited is a Fortune India 500 company and one of India’s most comprehensive ICT service and solution providers. With AI embedded in its solutions portfolio, Sify focuses on the evolving ICT needs of the digital economy and supports large enterprises, mid-sized organizations, and small businesses. Its infrastructure includes 14 state-of-the-art data centers, India’s largest MPLS network, and strong partnerships with global technology leaders. Over 10,000 businesses across multiple sectors rely on Sify’s integrated data center, network, and security services to operate seamlessly from more than 1,700 cities in India. Sify also maintains an international presence in North America, the United Kingdom, and Singapore.
Role Description This is a full-time, on-site General Manager role based in Hyderabad. The General Manager will oversee day-to-day operations, ensuring alignment with Sify’s strategic objectives and service delivery standards across ICT solutions and infrastructure. Responsibilities include leading cross-functional teams, managing budgets and performance metrics, driving business growth, and maintaining strong relationships with key customers and partners. The role involves monitoring operational efficiency, implementing process improvements, and ensuring adherence to compliance, quality, and security standards. The General Manager will also collaborate with senior leadership to identify market opportunities, support digital transformation initiatives, and mentor team members to achieve business goals.
Qualifications
Strong leadership and people management skills, with experience guiding cross-functional teams and fostering a collaborative work environment.
Operational management expertise, including budget oversight, performance monitoring, process improvement, and resource planning.
Background in ICT, cloud, data center, or network services, with the ability to understand complex technical solutions and business transformation initiatives.
Strategic planning and business development capabilities, including market analysis, growth planning, and stakeholder management.
Excellent communication, negotiation, and relationship-building skills for engaging with customers, partners, and internal stakeholders.
Proven track record in managing large accounts or regional operations in technology or related industries.
Bachelor’s degree in Business, Engineering, Information Technology, or a related field; a postgraduate degree (MBA or equivalent) is an advantage.
Ability to work on-site in Hyderabad and adapt to a fast-paced, evolving digital business environment.

Work arrangement
No