Operations Support

The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.
Under the general supervision of the Legal Analyst, the Legal Operations Specialist will support the Global Litigation & Investigations Team and the Global Legal Order Processing Centre of Excellence. This role will be primarily responsible for supporting the end-to-end processing of third-party legal orders for the India market and other duties as required including providing document India litigation requests.
Preferred Qualifications
Graduates in law or related subjects
0-2 years of experience in an operations team/ in-house legal department
Articulate and fluent verbal and written English
Sense of urgency, ability to discern critical matters and to meet deadlines
Strong computer skills with proficiency in MS Office Suite
Able to work independently and as a team player
Strong written and oral communication skills
Meticulous with attention to detail, able to analyze and problem solve
Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
As part of the Global Litigation and Investigations Team within the General Counsel’s organization of Amex, the Legal Operations Specialist will provide dedicated support for the processing of third-party legal orders. Duties may include the following:
Responsibilities
Open legal matters in case management system and route to correct workstream
Assess the validity of the legal request in accordance with Amex procedures
Prepare correspondence to an issuer of a legal request
Evaluate legal requests, research accounts, and identify documents responsive to legal requests
Retrieve documents and prepare responses in accordance with applicable laws and Amex procedures
Comply in all aspects with US and other applicable country laws and Amex procedures

Work arrangement
Hybrid