Lead Manager, IT Security Engineer

Who We Are:
Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.
Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.
Location:
Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.
Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.
Position Summary:
Works on a growing Information Technology Security team to protect the organization’s information, infrastructure, and stakeholders. Designs, builds, and manages security solutions including Identity and Access Management (IAM), endpoint security, firewalls, email security, application security (including software development security) and security awareness. This position requires a hands-on technical specialist who can handle the complex and detailed technical work necessary to establish security systems such as firewalls, monitoring software, encryption technology, cloud security and threat hunting across the enterprise. Conducts security assessments, develops policies and procedures, and is the subject matter expert for security-related issues. Provide security engineering expertise through all phases of Technology/Project Life Cycle.
Knowledge and Abilities:
Demonstrated successful problem-solving abilities
Proficiency in project management, research, and data analysis
Critical thinking and analytical skills to identify and diagnose threats
Possess strong written and verbal communication skills
Engage effectively with professionals at all levels of the organization
Organizational skills to create detail reports
Multitasking skills to complete other tasks while monitoring data systems
Organize work and prioritize to meet deadlines. Make timely decisions with sound judgment
Duties and Responsibilities:
Expertise in designing secure networks, systems, and application architectures
Manage/implement design, installation, configuration, setup, testing, troubleshooting, documentation of security solutions including IAM, endpoint security, firewalls, email security, content filtering and security awareness.
Proficient with networks, systems, applications, and cloud security
Proficiency with risk assessment and vulnerability scanning tools, technologies, and methods
Escalation point for security-related incidents
Proactively report possible threats and or vulnerabilities
Proactively research weaknesses and find ways to counter them
Find cost-effective solutions to cybersecurity problems
Information Technology Security representative on IT projects to provide security advice, expertise, and recommendations
Conduct security awareness training
Planning, researching, and developing security policies, standards and procedures
Ensure the tuning and effectiveness of security tools deployed across the environment
Work closely with our Managed Security Services Provider (MSSP) and IT teams to review alerts and investigate security incidents
24/7 Availability for Identity & Access Management, Security Incident Response and Escalation
Performs other related job duties, as assigned
Qualifications:
Bachelor’s degree in Computer Science or related technology field or equivalent experience required.
5+ years of total experience with 2+ years of hands-on experience designing, building, and supporting enterprise information technology security solutions
Hands-on experience with endpoint security, network firewalls, email security gateways, content filtering, IAM, Single Sign On (SSO), windows servers and virtualization technology
Preferred experience: Azure, SSO, Cisco Firewalls, Defender Security, VMWare, EDR, XDR, Cisco Umbrella DNS Security, Hybrid Infrastructure
Knowledge of Microsoft Cloud Products (Office 365, Intune, Azure, Azure VM, NSG’s, Azure Sentinel, ATP, Azure Active Directory)
Relevant and Current Certifications Preferred: e.g., CompTIA Security+, PenTest+, OSCP, CEH, CISSP, CCSP, CISM, CCNP Security, CISA, etc.
Working Conditions:
Ability to thrive in a remote environment
Some travel required.
Requires work outside a traditional Monday – Friday work week, and normal business hours.
This Role's Hiring Range: $69,500 USD - $84,100 USD
What We Offer:
Benefits
Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
Competitive compensation with annual incentive potential
Health Savings Account and Flexible Spending Account Options
Health Reimbursement Account fully funded by Make-A-Wish America
Short Term Disability*, Long Term Disability* and Life Insurance
Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
401(k) Retirement Savings Plan with 5% match after one year of service
Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires
Time Off
Competitive PTO starting at 15 days, with enhanced time off for senior roles
10 Sick Days
11 Paid Holidays
2 Volunteer Days after one year of service
2 Personal Days accrued annually
Parental Leave
Also...
Employee Awards and Recognition Programs
Individual and Leadership Development
Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets
Monthly premiums paid for the employee for vision, dental, and short/long term disability.
We are committed to creating an accessible and inclusive workplace. If you require an accommodation at any stage of the application process, please email hr@wish.org. We are happy to review your needs.

Work arrangement
No