Front Desk Staff

Company Description BASSLILA is a music production school and artist-development platform focused on supporting India’s next generation of music creators. The organization helps aspiring singers, producers, DJs, rappers, instrumentalists, and engineers turn ideas into complete tracks while building sustainable careers as independent artists. Its programs cover production, recording, mixing, mastering, sound design, AI tools, content creation, and music release, with a strong emphasis on practical skills and real-world outcomes. The flagship 5-month Basslila School blends structured learning, live classes, industry sessions, one-on-one mentoring, and guaranteed Spotify releases, alongside flexible recorded courses for self-paced learning. Since 2020, over 1,200 students have studied with BASSLILA, releasing more than 340 tracks across major platforms, all aligned with the mission to make quality music education accessible and career-focused.
Role Description This is a full-time, on-site Front Desk Staff role based in Chandigarh, India. The Front Desk Staff will greet visitors and students, manage check-ins, and provide clear information about programs, schedules, and facilities. Daily responsibilities include handling incoming phone calls, responding to emails and messages, maintaining visitor and student records, and supporting reception-area organization. The role involves coordinating with instructors and administrative staff to schedule appointments, manage classroom bookings, and assist with event and session logistics. The Front Desk Staff will also process basic administrative tasks such as data entry, document handling, and payment confirmations while ensuring an approachable and professional front-facing presence.
Qualifications
Candidates should possess strong Customer Service and Communication skills to interact effectively with students, visitors, and team members.
Candidates should possess solid Phone Etiquette and Receptionist Duties capabilities, including call handling, visitor greeting, and appointment scheduling.
Candidates should possess good Computer Literacy skills, including use of email, spreadsheets, documents, and basic data entry tools.
Attention to detail, reliability, and the ability to manage multiple tasks in a busy front-desk environment.
Prior experience in front office, hospitality, education centers, or customer-facing roles is preferred.
Proficiency in English and Hindi (spoken and written) is beneficial; knowledge of additional regional languages is an advantage.
Comfort working in a creative, music-focused environment and supporting events, sessions, and student activities.

Work arrangement
No