Live opening · Posted 11 days ago
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Description supplied by the original job listing.
Position: Salesforce Field Service QA Engineer
Duration:12 Months
Location: 100% Remote
GC and USC only
About the Team: Dedicated Salesforce project team working with systems analysts, third-party developers/implementation partners, business stakeholders, and senior leaders. QA resources are aligned to specific Salesforce workstreams.
Tell us more about the role. What will this person be doing on a day-to-day basis? What are the main objectives for this role?
Hands-on Salesforce QA role focused primarily on manual testing today, with plans to move toward automation.
One QA will support the Salesforce Field Service workstream, including supply chain processes such as parts, distribution, and returns.
Get involved early in the development lifecycle to understand what is being built and the underlying business need.
Create test plans and test cases that can eventually be leveraged for automation.
Perform investigative testing rather than simply executing predefined test cases.
Validate that solutions meet both technical requirements and the actual business process.
Work closely with systems analysts, developers, implementation partners, and business stakeholders.
Must Have Requirements
Deep Salesforce experience.
Salesforce Field Service experience, particularly for the Field Service workstream.
Strong manual QA/testing experience.
Ability to create test plans and detailed test cases.
SQL for backend/data validation.
Strong understanding of business processes and ability to identify when a solution may not meet the actual business need.
Investigative testing mindset someone who will dig into the system and try to break it.
Comfortable challenging developers/analysts when necessary.
Experience working in an FDA-regulated environment/with traceability.
Experience working alongside automation teams is beneficial; does not need to personally automate tests.
Jira; Seffer is a nice-to-have.
Interview Process
One 60-minute interview
Best Regards,
Chetna
Chetna@smartcaliber.com
www.smartcaliber.com
Truth Lies in Heart
Work arrangement
No
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