Travel Agent/ Travel Sales Executive

Company Description Holiday Hut is a leading travel agency based in Delhi, offering both international and domestic holiday packages at competitive prices. The company focuses on providing value-driven travel solutions tailored to diverse customer needs. Team members work in a dynamic environment that emphasizes customer satisfaction, attention to detail, and reliable travel planning. Holiday Hut’s growing client base provides opportunities to engage with a wide range of destinations, travel products, and traveler profiles.
Role Description This is a full-time, on-site Travel Agent / Travel Sales Executive role based in Rohini. The role involves consulting with customers to understand their travel preferences, budgets, and schedules, and then proposing suitable holiday packages and travel solutions. Daily tasks include handling inquiries, preparing quotations, processing reservations for flights, hotels, and holiday packages, and coordinating travel arrangements such as transfers and car rentals. The Travel Agent / Travel Sales Executive will manage bookings, follow up with customers, provide after-sales support, and maintain accurate records in booking systems. The role also includes achieving sales targets, promoting special offers, and collaborating with team members to ensure a smooth customer experience and efficient service.
Qualifications
Strong skills in Reservations and Travel Arrangements, including flights, hotels, and holiday packages.
Demonstrated Customer Service abilities, with a focus on clear communication and problem-solving.
Experience with Car Rental coordination and related ground travel services.
Proven Sales skills, including upselling, cross-selling, and meeting revenue targets.
Knowledge of popular domestic and international destinations and basic geography.
Comfort using booking tools, travel platforms, and standard office software.
Ability to work on-site in Rohini, manage time effectively, and handle multiple inquiries simultaneously.
Prior experience in a travel agency or tourism-related role is beneficial; a relevant diploma or degree in travel, hospitality, or business is an advantage.

Work arrangement
No