TRAVEL SALES EXECUTIVE/TRAVEL AGENT

Company Description
Holiday Hut is a leading travel agency based in Delhi, offering a wide range of international and domestic holiday packages at competitive prices. The company focuses on delivering personalized travel experiences tailored to diverse customer needs and budgets. Holiday Hut works with trusted partners and service providers to ensure quality accommodations, transport, and activities. The team is committed to customer satisfaction, transparent pricing, and reliable support before, during, and after each trip.
Role Description
This is a full-time, on-site role for a Travel Sales Executive/Travel Agent located in Delhi, India. The role involves consulting with customers to understand their travel preferences, budgets, and schedules, and recommending suitable holiday packages and itineraries. The Travel Sales Executive/Travel Agent will prepare quotations, manage bookings for flights, hotels, tours, and transfers, and coordinate with suppliers to confirm reservations. Daily responsibilities include responding to inquiries, following up with leads, closing sales, and maintaining accurate records in the booking system. The role also requires handling changes or cancellations, providing after-sales support, and staying updated on travel trends, destinations, and promotional offers to maximize sales opportunities.
Qualifications
Strong customer service and communication skills, with the ability to understand client needs and provide clear, courteous guidance.
Sales and negotiation skills, including experience handling leads, converting inquiries into bookings, and meeting revenue targets.
Organizational and time management abilities to manage multiple bookings, itineraries, and follow-ups with attention to detail.
Comfort with computer-based tools, booking platforms, and basic MS Office applications; familiarity with travel reservation systems is an advantage.
Knowledge of popular domestic and international destinations, travel products, and basic visa and documentation requirements.
Prior experience in a travel agency or hospitality, or formal training in travel and tourism, is preferred but not mandatory.
Ability to work on-site in Delhi, collaborate with team members, and maintain a professional and ethical approach to customer interactions.

Work arrangement
No