Insurance Process Associate

Job description:
Role Overview
We are hiring an Insurance Process Executive with 1–4 years of experience in insurance
operations or back-office processing. The selected candidate will be responsible for managing
end-to-end insurance processes including new business, renewals, endorsements, and
claims support, while ensuring high accuracy and compliance with Australian insurance
standards.
This role offers excellent exposure to international insurance processes and structured career
growth opportunities.
Key Responsibilities
New Business: Process new insurance policies, quotations, and compliance.
Renewals: Handle renewal processing, prepare renewal schedules, and coordinate policy updates.
Claims Support: Assist in claim lodgment, documentation collection, and follow-ups with relevant stakeholders.
Endorsements: Manage policy modifications, updates, and mid-term changes.
Compliance & Audit: Ensure accuracy of data entry and adherence to compliance and regulatory requirements as per Australian standards.
Client Support: Respond to client queries, provide updates, and maintain professional communication with internal and external teams.
Maintain proper records and documentation using internal systems and tools.
Skills Required
Strong communication skills (written and verbal).
Good logical thinking and analytical ability.
Strong attention to detail and accuracy in data handling.
Proficiency in software tools such as Zoho CRM, MS Excel, Outlook, SharePoint, etc.
Ability to work under deadlines and manage multiple tasks efficiently.
Quick learner with adaptability to new processes and systems.
Eligibility Criteria
1–4 years of experience in insurance operations (with good knowledge of insurance
class / transport insurance / Business Insurance), process executive roles, or backoffice support.
Candidates with experience in the Australian insurance domain will be preferred.
Commerce/Finance/Business background
Benefits:
Commuter assistance
Food provided
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person

Work arrangement
No