Live opening · Posted 11 days ago
IDM Program Coordinator
KellyOCG · Chennai, Tamil Nadu, India (Remote)
You are 11 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyKellyOCG
LocationChennai, Tamil Nadu, India (Remote)
Work modeNo
Source
Linkedin
Listed11 days ago
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About the role
Description supplied by the original job listing.
Bachelors Degree in a related field or equivalent practical experience.
2+ years of experience in business operations, HR, customer service, help desk/support center, or administrative functions.
1+ year of systems support experience using ticket management platforms (such as ServiceNow or Salesforce) and analytical/reporting tools, with a focus on customer service delivery and meeting Service Level Agreements (SLAs) responsibilities.
Knowledge or experience in procurement, vendor management, outsourcing, or consulting is a plus.
Prior experience with Global Worker Tracking/ Identity Management (IDM) services via Vendor Management System (VMS) is highly preferred.
High attention to detail with a proactive approach to problem-solving; able to deliver accurate and high-quality results in high-volume environments.
Excellent troubleshooting and analytical capabilities, with strong ability of critical thinking, technical mindset, and quick learning.
Work arrangement
No
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