Senior Supply Chain Specialist (E-commerce)

About the Company
Seventrends / TEN DC Senior Product & Inventory Specialist Location: Vietnam Type: Full-time Reports to: Ara (Co-founder, Operations) Company Profile: Multi-brand DTC e-commerce company (US market): supplements & wellness plus a licensed toy/craft brand. Selling via Shopify, Amazon, TikTok Shop.
About the Role
We run multiple fast-growing brands — supplements and a toy/craft product line — and manufacture in China, India, and the USA. We need someone who owns the product side end-to-end: talking to factories daily, making sure products are ready before we run out, and keeping inventory tight across our 3PL and Amazon. You'll take over product/inventory management currently handled by a co-founder — this is a high-trust, high-ownership seat. We want someone genuinely passionate about physical products and supplements — not a task robot. You should get excited about formulas, packaging, lead times, and making the supply chain hum.
Responsibilities
Factory & Sourcing
Communicate daily with manufacturers in China, India, and the USA (WeChat/WhatsApp/email): quotes, samples, production timelines, QC issues.
Source and vet new factories and suppliers; negotiate MOQs, pricing, and payment terms.
Manage sampling and product development for new SKUs (especially supplements).
Toy/Craft Brand (China sourcing)
Own China sourcing for our toy/craft brand: identify and manage toy factories (Yiwu/Shenzhen/Dongguan ecosystems), mold and tooling timelines, packaging development.
Manage toy safety compliance: ASTM F963/CPSIA testing, CPC certificates, age-grading and labeling requirements for US import.
Handle licensing submissions and approvals for licensed products (artwork, samples, royalty documentation).
QC coordination: pre-production samples, in-line and pre-shipment inspections (third-party QC agencies).
Inventory & Supply Planning - Core
Track sales velocity per SKU and plan reorders/preorders so we never stock out.
Plan sea/air shipments with lead-time buffers; coordinate freight forwarders and customs.
Reconcile inventory across 3PL (K&S) and Amazon FBA; flag discrepancies.
Build and maintain reorder-point models; set up automation for inventory alerts.
Logistics & Compliance
Coordinate inbound logistics: factory → 3PL/FBA.
Handle product licensing/compliance submissions and documentation.
Manage product data uploads (website, marketplaces).
Qualifications
3+ years in product management, supply chain, or inventory ops for e-commerce.
Experience outsourcing/manufacturing e-commerce products in China — supplements and/or toys a strong plus.
Experienced dealing directly with Chinese/Indian/US factories; comfortable negotiating in English (Mandarin a plus).
Strong with spreadsheets; can build simple velocity/reorder models.
Detail-obsessed, proactive, and self-managing — you chase suppliers without being asked.
Passionate about products; you care whether the label is right and the capsule count is exact.
Bonus: experience with Shopify, Amazon Seller Central, 3PL/OMS systems, supplement regulations (FDA labeling), or toy safety/licensing (ASTM/CPSIA)

Work arrangement
No