Senior Amazon Operations Specialist

ABOUT THE COMPANY
Ten Digital is a fast-scaling US-based DTC ecommerce company operating brands: human health & longevity supplements, pet supplements, premium licensed entertainment IP wooden puzzles & craft kits. We are performance-obsessed, data-driven, and targeting aggressive growth toward $100M+ in revenue. Amazon is a core pillar of our next growth phase. We are looking for a hands-on operator who can manage, optimize, and scale our existing Amazon presence across all brands.
ABOUT THE ROLE
This is not a strategy role. We need an executor. You will be an Individual Contributor (IC) owning Amazon operations end-to-end for existing accounts. You are not building from zero; instead, you will take ownership of existing Amazon Seller Central accounts to drive incremental growth. As the Operations Manager, you will manage listings, monitor account health, and handle day-to-day operations to maximize profitability and organic ranking. Note: PPC Advertising is handled by a separate specialist.
RESPONSIBILITIES
Daily Operations & Account Health
Monitor and manage the daily health of existing Amazon Seller Central accounts.
Oversee inventory levels and coordinate closely with the supply chain/ops team for FBA restocks.
Proactively resolve account health issues, listing suppressions, or policy warnings.
Stay current on Amazon algorithm changes, compliance updates, and new Seller Central features.
Listing Optimization (CRO & SEO)
Audit and refine existing product listings: Titles, Bullets, Descriptions, and A+ Content.
Conduct ongoing keyword research to maintain and improve organic ranking (SEO).
Manage backend search terms and optimize image/video conversion rates (CRO).
Coordinate with internal video/creative teams on assets for A+ Content and Storefronts.
Ongoing Management & Reporting
Own weekly performance reporting: GMV, Conversion Rate (CVR), Session Percentage, and Buy Box metrics.
Identify new product opportunities and surface winning SKUs for each brand.
Collaborate seamlessly with the dedicated PPC Specialist to ensure listings are fully retail-ready and aligned with advertising efforts.
QUALIFICATIONS
3+ years managing Amazon Seller Central with verifiable growth results (US market required).
Demonstrated experience scaling existing brands and optimizing mature accounts.
Proficiency in Shopify + Amazon integration for inventory and order synchronization.
Deep understanding of Amazon's operational levers (FBA logistics, listing compliance, catalog management, and SEO).
Familiarity with Amazon's restricted category approval workflows (e.g., supplements) and compliance.
Working knowledge of Amazon Brand Registry and Brand Analytics.
AI-native workflows: using AI tools to accelerate keyword research, copywriting, or listing optimization.

Work arrangement
No