Monitoring Engineer

Role: Senior New Relic Monitoring & Observability Engineer (L3)
Project Duration – 3months (Extendable)
No.of Positions - 2
Work Location: Any location in India (Any HCL Tech Location)
Total Experience to be looked at: 7-10 years
Work type : In office/Hybrid/Fully Remote -Hybrid
Working Hours : 2:30 PM – 12:00 AM IST.
Expected Start date: 1st Oct’26
Skills to look at :
• New Relic Administration & Observability
• Synthetic Monitoring
• NRQL & Dashboard Development
• Meraki API Integrations
• Azure/AWS/GCP Monitoring
• Windows & Linux Event Monitoring
• Alert Optimization & Noise Reduction
• Palo Alto Security Monitoring
• Automation & Scripting (Python/PowerShell)
Roles & Responsibilities
• Configure, maintain, and optimize monitoring solutions, including synthetic monitors, alert conditions, notification policies, dashboards, and integrations within New Relic.
• Implement and support integrations for network, cloud, and security platforms (e.g., Meraki, Palo Alto, Azure, AWS, and Google Cloud) to enable proactive monitoring and alerting.
• Review, analyze, and fine-tune monitoring data and alerting mechanisms to eliminate duplicate, noisy, and non-actionable alerts and improve operational effectiveness.
• Monitor infrastructure, endpoint connectivity, application availability, and platform health; investigate and resolve monitoring-related incidents and issues.
• Configure and manage log monitoring, event categorization, critical event alerting, and operational dashboards across Windows and Linux environments.
• Manage data ingestion optimization activities, including review, rationalization, and removal of duplicate or unnecessary telemetry and log sources.
• Produce technical documentation, maintain configuration records, support knowledge transfer activities, and participate in project reviews, action tracking, and stakeholder discussions.

Work arrangement
No