Live opening · Posted 10 days ago

Network Support Engineer

WOCOM365 · Faridabad, Haryana, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 10 days ago

CompanyWOCOM365

LocationFaridabad, Haryana, India (On-site)

Work modeNo

Source

Listed10 days ago

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About the role

Description supplied by the original job listing.

Network Support Engineer
Location: Faridabad, Haryana
Employment Type:Full-time
Experience: 1–3 years
Industry: CPaaS | Cloud Communications | SaaS | Gen-AI
About Wocom365
At Wocom365, we provide cloud communication and AI-powered customer engagement solutions, including Voice, SMS, WhatsApp, RCS, Cloud Contact Center and AI Voicebots & Chatbots.
About the Role
We are looking for a Network Support Engineer to manage and troubleshoot network and communication infrastructure, connectivity and voice-related issues.
Key Responsibilities
* Monitor and troubleshoot network connectivity and communication issues.
* Configure and troubleshoot SIP, firewalls and network switches.
* Troubleshoot IP, routing, connectivity and voice traffic issues.
* Monitor network performance and resolve technical incidents.
* Coordinate with internal teams and vendors for issue resolution.
* Maintain network documentation and resolve recurring issues.
Requirements
* 1–3 years of experience in Network Support or a similar role.
* Mandatory: Strong knowledge of SIP, Firewalls and Network Switches.
* Good understanding of TCP/IP, LAN/WAN, DNS and routing.
* Knowledge of VoIP and network troubleshooting.
* Strong problem-solving and communication skills.
* CCNA or equivalent certification is an added advantage.
Important
Only candidates with hands-on knowledge of SIP, Firewalls and Network Switches should apply. Candidates without knowledge of these three areas will not be considered.
What We Offer
* Competitive salary.
* Exposure to CPaaS, Cloud Communications and Gen-AI technologies.
* Hands-on experience with enterprise communication and networking solutions.
* Learning and career growth opportunities.
Walk-in Interview
Location:
RPS, 12th Avenue, Tower-5, 0409, 4th Floor, Faridabad
How to Apply
Interested candidates can apply directly through LinkedIn or contact:
Email: aaryan@wocomtech.in

Work arrangement
No

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