AV Engineer (2 to 3 years)

Job Summary
We are looking for an experienced Audio Visual (AV) Solution Technical Engineer to manage the implementation, configuration, troubleshooting, and support of modern meeting room and collaboration solutions. The engineer will primarily work with Microsoft Teams Rooms, Logitech Room Solutions, QSC audio systems, and Samsung professional displays.
Key Responsibilities
Design, deploy, configure, and maintain Microsoft Teams Rooms (MTR) solutions.
Install and configure Logitech meeting room equipment, including:
Logitech Rally Bar
Rally Mic Pods
Tap / Tap IP controllers
Room scheduling and related peripherals
Configure and troubleshoot QSC audio systems, including DSP, amplifiers, speakers, microphones, and audio routing.
Configure and integrate Samsung Professional Displays with AV and Teams Room systems.
Perform AV equipment installation, commissioning, testing, and handover.
Configure audio DSP, microphone levels, echo cancellation, audio zones, and speaker outputs.
Troubleshoot audio/video issues such as:
Echo and feedback
Microphone issues
Speaker/audio distortion
Camera and video issues
HDMI/USB connectivity
Display and resolution issues
Teams Room device connectivity
Integrate Teams Rooms with customer network infrastructure and coordinate with network/IT teams for required connectivity.
Perform Microsoft Teams Rooms device setup, updates, monitoring, and troubleshooting.
Conduct room testing using Microsoft Teams Room testing tools and ensure the meeting room meets required performance standards.
Prepare AV drawings, rack layouts, cable schedules, equipment lists, configuration documents, and as-built documentation.
Perform onsite preventive maintenance and provide technical support to customers.
Coordinate with OEMs, distributors, project managers, and customer IT teams for issue resolution.
Conduct user demonstrations and basic end-user training after implementation.
Support commissioning, UAT, snagging, and final project handover.
Maintain proper documentation of configurations, IP addresses, device details, firmware versions, and troubleshooting activities.
Technical Skills Required
Microsoft Teams / Collaboration
Microsoft Teams Rooms
Teams Rooms on Android / Windows
Teams Admin Center
Teams Room peripherals and device management
Basic Microsoft 365 administration knowledge
Logitech
Logitech Rally Bar
Rally Mic Pod
Tap / Tap IP
Logitech Sync
Logitech room solutions and device configuration
QSC
Q-SYS platform
Q-SYS Designer
DSP configuration
Audio routing and processing
Amplifiers, speakers, microphones and audio peripherals
Basic understanding of AEC, EQ, gain and noise reduction
Display / Video
Samsung Professional Displays
HDMI / DisplayPort / USB connectivity
Video distribution and signal troubleshooting
Display resolution and EDID troubleshooting
Networking Knowledge
The candidate should have a good understanding of:
TCP/IP, DHCP and DNS
VLANs and basic switching
Static IP configuration
PoE
Basic firewall/network troubleshooting
Internet connectivity and bandwidth requirements
USB and network-based AV devices
Preferred Certifications
Microsoft Teams / Microsoft 365 certifications
Q-SYS Level 1 / Level 2 certification
Logitech certification/training
Soft Skills
Good customer-facing and communication skills
Ability to work independently at customer sites
Strong troubleshooting and problem-solving skills
Ability to coordinate with project managers, IT teams, and vendors
Willingness to travel to customer locations within UAE
Ability to prepare professional technical documentation and reports
Key Performance Areas
Successful implementation and commissioning of Teams Rooms
Minimum AV/Teams Room downtime
Effective troubleshooting and issue resolution
Customer satisfaction
Proper project documentation and handover
Successful integration of Logitech + QSC + Samsung solutions
Timely completion of onsite activities and project milestones
Experience: 2 to 3 years
Location: Chennai
Notice Period: Immediate to 15 days
Interested candidates can share their updated resume to: Pavithra@ewarriorstechsolutions.com

Work arrangement
No