US Immigration Documents Translation (Project Manager)

Company Description Lekhak.app is an AI-powered translation platform specializing in documents that traditional tools cannot handle. It processes faded ink, scanned files, handwritten text, and complex legal or multilingual documents with high accuracy and speed. The platform supports 22 Indian languages and over 100 global languages, delivering results in minutes without relying on agencies or long turnaround times. Lekhak.app is designed to offer accessible, affordable, and reliable translation services, making it easier for individuals and organizations to manage critical documentation.
Role Description This is a full-time remote role for a US Immigration Documents Translation Project Manager. The Project Manager will oversee the end-to-end translation workflow for US immigration-related documents, including intake, assignment, tracking, and delivery. Day-to-day responsibilities include coordinating with translators and AI tools, clarifying requirements with customers, and ensuring timely completion of projects. The role involves reviewing translated documents for accuracy and completeness, managing quality assurance checks, and maintaining consistent standards for legal and immigration formats. The Project Manager will also handle customer support queries, gather feedback to improve processes, and collaborate with the product team to enhance translation workflows.
Qualifications
Strong Communication skills, including clear written and verbal interaction with customers and internal teams.
Experience with Translation workflows, preferably involving legal or immigration documents, and familiarity with multilingual content.
Customer Service skills to manage inquiries, resolve issues, and provide a supportive experience to users.
Project Management skills to plan, prioritize, and oversee multiple translation projects simultaneously.
Quality Assurance skills to review outputs, identify errors or inconsistencies, and enforce documentation standards.
Understanding of US immigration processes and document types (e.g., visas, petitions, affidavits) is highly beneficial.
Comfort working with AI tools, cloud-based platforms, and basic productivity software.
Ability to work independently in a remote environment, with strong organizational and time-management abilities.
Bachelor’s degree or equivalent experience in Translation, Linguistics, Law, International Relations, or a related field is preferred.

Work arrangement
No