Digital Transportation

Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is an American chain of beauty stores headquartered in Bolingbrook, Illinois. This Client carries cosmetics, fragrances, nail products, bath and body products, beauty tools, and hair care products.
Job Title: Digital Transportation
Location: Bolingbrook, IL
Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description
Short Description:
Perform all activities related to collecting and submitting parcel shipment proof of deliveries (PODs) and submitting address reroutes to ensure guest escalations are resolved in a timely manner. This individual works closely with guest services to resol.
Complete Description
Perform all activities related to collecting and submitting parcel shipment proof of deliveries (PODs) and submitting address reroutes to ensure guest escalations are resolved in a timely manner. This individual works closely with guest services to resolve escalated parcel shipment items and to maintain a high level of service.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
Collect parcel proof of deliveries (PODs) from carrier base external systems and submit via Guest Services internal systems
Submit guest requested Address Reroutes to carrier base
Track escalated POD submissions and address reroute requests via internal database
Assist Guest Services with escalated parcel transportation issues as necessary
Communicate delivery information to carriers as requested to successfully ensure delivery
Manage shipment exceptions, shipment prioritization and expedited shipments. When necessary, assist in tracking shipments and manage daily exceptions to ensure desired service results
Other duties as assigned
Job Requirements
Minimum 1 years of experience working with a Logistics/Distribution/Supply Chain environment preferred
Working knowledge of SAP. Must be comfortable learning new software.
Strong analytical skills required
Previous experience managing vendors/carriers preferred
Experience in process improvement and best practices preferred.
Must be self-motivated.
Strong organization and follow up skills
Strong communication skills, both written and verbal
Able to evaluate situations and make informed decisions
Able to perform multiple tasks at the same time
Microsoft Office proficiency required, advanced Excel and PowerPoint skills preferred
Special Position Requirements
Able to talk to vendors, carriers and DC s on the telephone
Able to maintain a professional image both in person, on the phone and in writing
Flexibility in daily task assignments as assigned
Working Conditions
Typical office environment
Frequent telephone and desktop computer usage.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen is an equal opportunity employer supporting workplace diversity.

Work arrangement
No