Clerk, Supplier Maintenance (Philippines)

Job Description
Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Supplier Maintenance Clerk. Only candidates located in National Capital Region (NCR) in the Philippines to apply.
Job Summary:
The Supplier Maintenance Clerk is responsible for the creation, maintenance, and validation of supplier records within the company's financial systems to ensure accurate and timely processing of supplier payments. This role serves as a key control point in maintaining supplier master data integrity by verifying information, confirming banking instructions directly with suppliers, and ensuring compliance with established procedures across multiple Carnival brands. The ideal candidate is highly detail-oriented, customer-focused, and capable of managing a high volume of requests while maintaining accuracy and confidentiality.
Essential functions:
Create, update, and maintain supplier master records in financial systems in accordance with established policies and procedures
Review supplier setup and change requests for completeness and accuracy
Contact suppliers directly via phone to verify banking information and validate payment instructions
Respond promptly and professionally to supplier inquiries regarding supplier setup, maintenance requests, and payment-related information
Provide support to internal stakeholders by answering questions and resolving issues related to supplier records
Ensure compliance with internal controls, fraud prevention measures, and supplier maintenance procedures
Apply brand-specific supplier setup requirements and business rules across multiple Carnival brands
Perform data entry with a high level of accuracy and attention to detail
Research and resolve discrepancies, incomplete requests, and supplier data issues
Maintain organized documentation and audit trails supporting supplier record creation and modifications
Partner with Accounts Payable, Procurement, Treasury, and other departments to facilitate efficient supplier onboarding and maintenance processes
Meet established service level agreements (SLAs) and productivity targets
Identify opportunities for process improvements and contribute to operational excellence initiatives
Qualifications:
With 1 to 3 years of experience in data entry, accounts payable, supplier maintenance, customer service, or a related administrative role
Strong attention to detail with demonstrated ability to maintain a high degree of accuracy
Excellent verbal and written communication skills
Ability to communicate professionally with suppliers and internal stakeholders at all levels
Strong organizational and time management skills
Ability to learn, understand, and retain multiple supplier setup requirements and operating procedures
Proficiency in Microsoft Office, particularly Outlook, Excel, and Teams
Ability to handle sensitive supplier and banking information confidentially
Ability to work independently while also collaborating effectively within a team environment
Must be amenable to working hours that overlap with U.S. business hours and be flexible to support business needs across U.S. time zones

Work arrangement
No