Live opening · Posted 9 days ago
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WE ARE HIRING | TEAM LEADER - Telecaller
Location: Gurugram Head Office
Experience: 2–4 Years
CTC: ₹4.00 LPA – ₹5.00 LPA
Role Overview:
We are looking for an experienced Senior Telecaller / Team Leader to lead and manage a team of 5–6 Telecallers.
Key Responsibilities:
Lead, supervise and guide the Telecalling team.
Monitor daily calling activities and team performance.
Set targets and ensure achievement of team goals.
Provide regular coaching and feedback to team members.
Maintain calling reports and performance MIS.
Handle escalations and support the team in achieving conversions.
Requirements:
2–4 years of relevant experience.
Proven experience in leading/managing a Telecalling team.
Strong communication and team-management skills.
Target-oriented with good follow-up and reporting abilities.
Interested candidates can share their updated CVs at: aparna.ghosh@deckmount.in
Work arrangement
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