B2C Sales Lead – Education & Future Skills

About the Role
We are looking for a B2C Sales Lead to drive the growth of UWR’s direct-to-customer business from our Kochi centre.
The role will be responsible for converting enquiries and leads into enrollments across K–12 programs, university/college programs, online courses, workshops, camps, and corporate training programs.
The ideal candidate should be a confident communicator, strong in sales and lead conversion, and comfortable managing the complete customer journey — from the first enquiry to enrollment and follow-up.
Key Responsibilities
Drive B2C sales and revenue for UWR’s centre-based and online programs.
Handle and convert leads generated through digital campaigns, website enquiries, events, referrals, walk-ins, and other channels.
Manage the complete sales funnel from lead generation to enrollment.
Build and maintain a healthy sales pipeline and consistently work towards monthly revenue and enrollment targets.
Develop and manage tele-calling scripts, follow-up processes, objection-handling scripts, and sales communication templates.
Conduct calls and counseling
Sessions with parents, students, university students, working professionals, and corporate clients.
Understand customer requirements and recommend suitable UWR programs based on age, academic level, interests, and career goals.
Manage and regularly update the CRM, ensuring accurate lead status, follow-ups, activities, and conversion data.
Implement effective lead nurturing strategies for cold, warm, and undecided prospects.
Track lead sources, conversion rates, follow-up performance, and sales metrics.
Coordinate with the Marketing, Academics, Training, and Operations teams to ensure a smooth customer onboarding experience.
Conduct follow-ups for free trials, workshops, demos, counselling sessions, and program enquiries.
Identify opportunities to improve the sales process, customer experience, and conversion rates.
Prepare regular sales reports and provide insights on pipeline movement, customer feedback, and market demand.
Support promotional campaigns, events, workshops, open days, and other B2C outreach activities conducted at the UWR centre.
What We’re Looking For
3+ years of experience in B2C sales, inside sales, admissions, EdTech, training, or a similar customer-facing sales role.
Strong communication, convincing, negotiation, and interpersonal skills.
Experience in lead management, tele-calling, CRM, follow-ups, and sales conversion.
Target-oriented with a strong ownership mindset.
Ability to handle multiple leads and follow-ups systematically.
Comfortable speaking with parents, students, professionals, and corporate clients.
Good understanding of sales funnels and lead nurturing.
Strong Excel/Google Sheets and CRM skills.
Prior experience in EdTech, education, training, technology, or skill-development sales will be an advantage.
What You’ll Get
Opportunity to work in a growing AI, Robotics & Future Skills organization.
Exposure to diverse B2C products and customer segments.
Opportunity to build and lead UWR’s growing direct-sales function.
Performance-based incentives linked to sales and conversions.
A dynamic and learning-focused work environment.

If you are passionate about sales, enjoy talking to people, and want to build a career in the future-skills and EdTech space, we’d love to hear from you.

Work arrangement
No