Senior Enterprise Solutions Manager - Brand & Engagement

💻 Position: Senior Enterprise Solutions Manager - Brand & Engagement
📍Location: Delhi
🗓️ Working Days: Monday to Friday
📌 Experience Required: 4–7 years
About the Role
Own the end-to-end implementation and growth of FMCG brand campaigns post-sale — getting them live, setting up tooling/dashboards, handling SQL, legal/ops, and building solutions when standard processes don’t fit.
The Role
You own what happens after a brand signs — and part of what happens just before.
You take a signed (or near-signed) enterprise brand and stand up a working, measurable campaign: configuring internal tooling, building the demo/sandbox the brand evaluates, wiring up their analytics dashboards, and clearing the legal and operational steps between contract and go-live.
When the standard path doesn't fit a brand's ask, you design one. And you feed every recurring gap back to Product, so the next deployment is faster.
This is a builder's seat, not a relationship-management seat. You'll be measured on getting brands live, instrumented and expanding — not on meeting cadence.
What You'll Do
Demos & sandboxes: Build the demo environments and proof-of-concept setups brands evaluate, in coordination with the founding team.
Solutioning: Translate a brand's objective into a concrete campaign configuration. Invent workarounds when our defaults don't fit.
Customer setup: Configure and launch new enterprise customers in our internal tools. Own time-to-first-live-campaign.
Analytics: Stand up and maintain customer-facing dashboards so every brand can see purchase intent and campaign outcomes without having to ask.
Cross-functional coordination: Drive legal (MSAs, DPAs, brand & procurement reviews) and operations (fulfilment, sampling logistics) to unblock go-live.
Account outcomes: Own the ongoing result — accounts that stay live and grow because they're properly instrumented. Catch risk in the data before it surfaces at renewal, not after.
Product partnership: Surface recurring friction, scope it with Product, and help shape the tooling built specifically for this function.
Requirements
4–7 years in solutions engineering, implementation / onboarding, technical account management, or enterprise customer success at a B2B SaaS, martech or adtech company.
Hands-on data fluency. You build dashboards from raw data, not just read them — hands-on SQL, plus a BI tool (Metabase, Looker, Power BI, Tableau).
Ownership in ambiguity. You've run an implementation or a complex onboarding end-to-end, not just managed a relationship around one.
Enterprise stakeholder management. You've sat across from brand / marketing, procurement and legal — ideally in or around FMCG / CPG brand teams or their agencies (WPP, Publicis, Mindshare, Dentsu).
Communication. Sharp written and verbal; you can run a room of senior client stakeholders.

Work arrangement
No