Sr Operation Manager Wedding

Role: Wedding Operations Manager
Company: Benchmark Marcom Pvt Ltd
Location: Pune (with extensive travel as required)
Type: Full-time
Role Overview
This role is the backbone of execution.
As the Wedding Operations Manager, you are responsible for translating plans and designs into flawless on-ground reality. You own logistics, timelines, vendor coordination, manpower, and problem-solving across all wedding events.
This is not a desk role. It requires presence, decisiveness, and the ability to stay composed while managing complexity, scale, and pressure.
You are the person who ensures that what was promised is delivered—quietly, efficiently, and without drama.
Key Responsibilities
1. Event Operations & Execution
Own end-to-end operational planning for all wedding events
Create detailed event-wise execution timelines and run-of-show documents
Ensure smooth setup, transitions, and breakdowns across events
Anticipate operational risks and plan contingencies in advance
2. Vendor & Partner Management
Coordinate with all vendors: decor, production, lighting, sound, hospitality, logistics, security, artists, and venues
Share clear timelines, layouts, and expectations with each vendor
Monitor vendor performance and adherence to timelines and scope
Handle on-ground negotiations, issue resolution, and last-minute adjustments
3. Team & Manpower Management
Plan and deploy on-ground teams effectively
Assign clear roles and responsibilities to coordinators and staff
Ensure team discipline, punctuality, and alignment
Act as the central command point during events
4. Budget & Resource Control
Ensure execution stays aligned with approved budgets
Track scope changes and flag cost implications early
Minimise wastage through smart planning and reuse
Coordinate with planning and accounts teams on reconciliations
5. Client & Internal Coordination
Work closely with Client Service, Planning, and Design teams
Ensure client-approved plans are executed accurately
Shield clients from operational stress during events
Communicate calmly and clearly during high-pressure moments
6. On-Ground Crisis Management
Handle unexpected issues decisively (weather, delays, vendor failures, guest-related challenges)
Make quick, practical decisions without escalating panic
Maintain control and clarity in chaotic situations
Ideal Candidate Profile
Must-Have
4-6 years of experience in wedding operations, large-scale events, or hospitality operations
Strong understanding of Indian weddings and multi-day event formats
Proven ability to manage large teams and multiple vendors
Excellent logistical and organisational skills
Comfort working long hours during event periods
Good to Have
Experience with destination weddings
Exposure to luxury or high-end events
Understanding of production, staging, and technical setups
Ability to read layouts, drawings, and spatial plans
Skills & Traits We Value
Calm under pressure
Decisive and solution-oriented
Highly organised
Strong leadership presence
Clear communicator
Physically and mentally resilient
What Success Looks Like in This Role
Events run on time with minimal visible stress
Vendors perform efficiently and responsibly
Clients experience smooth, confident execution
Issues are resolved before they escalate
Planning and design intent is protected on ground
Working Style & Culture Fit
This is a high-ownership role
Requires authority, accountability, and maturity
Not reactive firefighting; structured operations are expected
You will be trusted to make decisions independently
Compensation
Competitive fixed salary based on experience
Performance-linked incentives per project
Growth opportunity into Head of Operations roles

Work arrangement
No