Income Auditor

Job Role - Income Auditor (or Revenue Auditor)
A specialized financial professional responsible for verifying, monitoring, and auditing all incoming revenue streams within an organization to ensure accuracy, compliance, and control against financial leakage.
The role is vital in the hospitality, where revenue originates from multiple point-of-sale (POS) terminals, front-desk transactions, dining outlets, and online booking engines.
Core Responsibilities
· Daily Revenue Reconciliation: Cross-check daily sales reports, credit card settlements, point-of-sale (POS) terminal receipts, and cash deposits against system postings (e.g., Opera PMS, Micros, or custom enterprise software).
· Audit of Room Rates & Allowances: Verify room rates, package allocations, complimentary services, discounts, and manager allowances against established company approval matrixes and yield management policies.
· Cash & Banking Control: Reconcile cash collector envelopes, petty cash reimbursements, foreign currency conversions, and daily bank deposits.
· Tax Compliance & Filing: Audit applicable taxes (such as GST or local occupancy taxes) charged on services to ensure accurate billing and tax ledger posting.
· Discrepancy Investigation: Identify, report, and correct mis-postings, unexplained overages/shortages, uncollectible city ledger accounts, or unauthorized rate overrides.
· Audit Trail Reporting: Prepare and distribute the Daily Revenue Report (Flash Report) to senior leadership, department heads, and financial controllers.
Key Competencies & Qualifications
- Technical Skills - Advanced Excel, PMS/POS software proficiency, ERP ledger navigation, revenue reconciliation
- Analytical Ability
- Local tax regulations (e.g., GST rates across service tiers), cash-handling control frameworks
Typical Daily Workflow
1. Morning Verification: Retrieve night audit reports, daily POS summaries, and payment gateway settlement files from the previous business day.
2. Reconciliation & Matching: Cross-verify credit card batch settlements against bank deposits and front-office cashier receipts.
3. Allowance & Rate Audit: Audit all guest folios containing rate adjustments, voids, or complimentary vouchers to confirm authorized signatures.
4. Variance Resolution: Flag posting errors to relevant department heads (Front Office, Food & Beverage, Operations) for corrective entry.
5. Daily Reporting: Generate and issue the finalized Daily Income Report for management review.

Work arrangement
No