Live opening · Posted 9 days ago

Online Reputation Management Specialist

The Language SKOOL · India (Remote)

Linkedin No

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At a glance

The key details from the original listing.

Posted 9 days ago

CompanyThe Language SKOOL

LocationIndia (Remote)

Work modeNo

Source

Listed9 days ago

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About the role

Description supplied by the original job listing.

Online Reputation Management Specialist
Location: Pan-India / Remote
Job Type: Full-Time
Experience: 5–7 Years (Up to 10 Years)
Important: This is NOT a Social Media Manager role. Social media handling is managed separately.
Role Overview
We are looking for an experienced Online Reputation Management Specialist to develop and execute strategies that strengthen our brand’s online visibility, reputation, and overall perception.
Key Responsibilities
Monitoring Online Reviews and ratings
Responding to positive and negative student/parent reviews
Identifying recurring complaints and coordinating with Student Support/Operations
Brand monitoring & social listening of The Language SKOOL online
Handling reputation-related issues before they escalate.
Online sentiment & trend analysis.
Preparing weekly/monthly ORM reports
Coordinating with the Marketing/Social Media team to strengthen the brand’s online image
Flagging potentially serious complaints to management.
Required Skills & Qualifications
5–7 years of ORM (Online Reputation Management) experience
Hands-on experience with Quora , Reddit , AmbitionBox , and Glassdoor etc.
Experience with ORM tools, social listening & dashboard management
Strong understanding of SEO and online reputation management
Excellent content writing and communication skills
Good understanding of customer communication
Experience handling Reviews, ratings, and online brand reputation

Work arrangement
No

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