import/export documentation

Company Description DIAMOND COUNTRY CARGO PVT LTD is a logistics and cargo services company specializing in the movement of goods across international borders. The organization focuses on reliable, timely, and compliant handling of export and import shipments for a diverse client base. It aims to simplify global trade for customers by managing documentation, customs requirements, and coordination with carriers and agencies. Team members are encouraged to contribute to efficient operations and high-quality customer service in a dynamic, globally oriented environment.
Role Description This is a full-time remote role for an Import/Export Documentation Specialist. The role involves preparing, reviewing, and maintaining all documentation required for export and import shipments, including invoices, packing lists, shipping instructions, and compliance forms. The specialist will coordinate with internal teams, customers, freight forwarders, and customs authorities to ensure accurate information and timely processing of documents. Daily tasks include tracking shipments, resolving documentation-related issues, responding to customer inquiries, and ensuring adherence to international trade regulations and company policies. The role also requires maintaining organized digital records and supporting continuous process improvements in documentation and compliance workflows.
Qualifications
Candidates should possess skills in Export and Import documentation, including accurate preparation and verification of shipping papers.
Candidates should possess skills in Import Export and International Trade, with an understanding of trade regulations, incoterms, and customs procedures.
Candidates should possess skills in Customer Service, with the ability to handle client queries, provide shipment updates, and resolve documentation issues professionally.
Candidates should possess strong attention to detail, organizational skills, and proficiency in digital tools (MS Office, document management systems).
Relevant experience in logistics, freight forwarding, or international trade operations is beneficial.
A diploma or degree in logistics, international business, commerce, or a related field is preferred.
Effective written and verbal communication skills in English and the ability to work independently in a remote environment are important.

Work arrangement
No