US Only - BDR for Medical Company (Remote / Part Time)

Company: AGORA AI
Location: Remote, U.S. only
Type: Part-Time, 1099 Contractor
Hours: Approximately 10 hours per week
Schedule: Calling windows between Eastern and Pacific time zones
Compensation: $30/hour flat rate
Reports To: Agent Operations Team
Role Type: Patient follow-up, communications, administrative support, and light sales coordination
How to Apply: Send a message to us on linkedIn and feel free to follow to continue to get job insights.
About AGORA AI
AGORA AI is a human-led, AI-supported outreach platform that helps companies follow up with leads, qualify interest, and move conversations forward. Our agents use AGORA’s mobile app, structured scripts, and campaign guidance to help clients connect with people who have already shown interest.
About the Role
AGORA is hiring part-time remote Patient Follow-Up Specialists for a medical device patient follow-up campaign.
In this role, you will call patients or prospective patients who have already filled out a form requesting to be contacted. Your job is to follow up professionally, confirm interest, collect basic information, answer approved campaign questions, and help move qualified individuals to the next step in the client’s process.
This is primarily a communication and administrative support role with some light sales coordination. You are not expected to provide medical advice, diagnose conditions, interpret medical information, or make clinical recommendations.
Training will be provided.
Responsibilities
Make outbound follow-up calls to individuals who submitted a form requesting contact
Complete approximately35+ calls per hour, depending on campaign needs and call outcomes
Use AGORA’s mobile app to place calls, follow scripts, enter notes, and update call statuses
Collect required patient or prospect information accurately
Confirm interest, availability, and next-step eligibility based on the approved campaign workflow
Maintain a professional, patient, and empathetic tone on every call
Follow all campaign instructions, privacy expectations, and compliance guidelines
Attend weekly team meetings for campaign updates, training, and performance feedback
Communicate blockers, unclear lead information, or recurring patient questions to the Agent Operations Team
Ideal Candidate
You may be a strong fit if you are:
A clear and confident communicator
Comfortable making a high volume of phone calls
Detail-oriented and able to document information accurately
Professional, reliable, and responsive in a remote work environment
Comfortable using mobile apps and basic digital tools
Interested in healthcare, patient support, customer service, sales, or administrative work
Able to follow scripts while still sounding natural and human
Coachable and open to training and feedback
Requirements
Must be based in the United States
Strong verbal communication skills
Reliable phone, internet connection, and quiet calling environment
Ability to work approximately 10 hours per week
Availability to make calls during approved EST–PST calling windows
Ability to work independently as a remote 1099 contractor
Ability to follow scripts, workflows, and compliance instructions carefully
Willingness to attend weekly team meetings
Prior experience in customer service, sales, healthcare administration, call centers, or patient coordination is helpful but not required
Important Compliance Note
This is not a clinical role. Patient Follow-Up Specialists do not provide medical advice, interpret medical information, diagnose conditions, or recommend treatment. All calls must follow the approved campaign script and escalation process.
Why Join AGORA
Remote, part-time 1099 contractor opportunity
$30/hour flat rate
Approximately 10 hours per week
Training provided
Hands-on experience in healthcare communication, patient follow-up, sales operations, and AI-supported outreach
Weekly updates, coaching, and performance feedback
Opportunity to work on real client campaigns using AGORA’s mobile platform

Work arrangement
No