IT System Engineer (m/w/d)

# JUNIOR IT SYSTEM ENGINEER
## About the Role
ROCKEN® is seeking a **Junior IT System Engineer** for a role based in **Zurich, Switzerland**. The position focuses on IT administration, technical support, and maintaining stable IT infrastructure for customer environments.
You will provide both remote and on-site customer support, monitor and maintain IT systems, install and configure hardware and servers, troubleshoot technical issues, and support the administration and further development of **Microsoft, VMware, and Hyper-V environments**.
## Key Responsibilities
* Provide remote and on-site support for customer IT environments.
* Monitor, maintain, and ensure stable operation of IT infrastructure.
* Install and configure servers, PCs, laptops, and peripheral devices.
* Analyze and resolve technical issues to ensure smooth system operation.
* Support the administration and further development of Microsoft environments.
* Support VMware and Hyper-V environments.
* Perform IT system installation, maintenance, monitoring, and troubleshooting.
* Provide technical support to customers at their locations when required.
## Required Qualifications
* Solid knowledge of **IT administration** and technical support.
* Good experience with **Microsoft technologies, VMware, and Hyper-V**.
* Practical experience with IT system installation, maintenance, monitoring, and troubleshooting.
* **Category B driver's license** for on-site customer support.
* Very good **German and English** language skills.
* Ability to provide both remote and on-site technical support.
## Preferred Qualifications
* Additional language skills.
* Experience working directly with customer IT environments.
## Skills & Competencies
* IT administration
* Technical support
* Microsoft technologies
* VMware
* Hyper-V
* IT infrastructure management
* Server installation and configuration
* PC and laptop configuration
* Hardware and peripheral device support
* System monitoring
* Maintenance and troubleshooting
* Problem-solving
* Customer service
* Remote and on-site support
## Education & Experience
**Education:**
No specific educational qualification is stated in the provided job description.
**Experience:**
Relevant practical experience in IT administration, technical support, system installation, maintenance, monitoring, and troubleshooting, including Microsoft, VMware, and Hyper-V environments.
## Work Arrangement & Schedule
* **Location:** Zurich, Switzerland
* **Work Arrangement:** Combination of remote/home-office work and on-site customer support
* **Customer Support:** Remote and on-site
* **Working Hours:** Flexible working hours
## Compensation & Benefits
* Coaching and mentoring
* Contribution toward or provision of a mobile phone and notebook
* Contribution toward or provision of a company car
* Flexible working hours
* Home-office opportunities
* Numerous employee events
* Market- and performance-based salary
* Contribution toward or provision of public transportation subscriptions
* Attractive training and professional development opportunities
## Compliance / Additional Information
* A **Category B driver's license** is required for customer visits and on-site support.
* **Work location:** Zurich, Switzerland.
* **Contact:** Dani Camoes

Work arrangement
No