Self-Storage Customer Service & Property Manager

Remote Self-Storage Customer Service & Property Management
Job Type: Independent Contractor (1099)
Work Location: Remote
Schedule: Flexible
We are seeking a dependable and motivated independent contractor to assist with the day-to-day remote management of multiple self-storage facilities. This position is primarily focused on answering customer calls, renting units, collecting payments, following up on past-due accounts, and providing excellent customer service.
Responsibilities
* Answer incoming customer calls professionally
* Return missed calls, texts, and customer inquiries
* Assist customers with selecting and renting storage units
* Process customer payments
* Follow up consistently on past-due accounts and collections
* Contact prospective customers and follow up on rental leads
* Update customer accounts and maintain accurate notes
* Assist customers with basic account and facility questions
* Monitor rentals, vacancies, and delinquent accounts
* Communicate issues requiring owner attention
* Help increase occupancy and reduce outstanding balances
* Etc.
Qualifications
* Strong phone and customer-service skills
* Dependable, organized, and self-motivated
* Comfortable working independently
* Basic computer and internet skills
* Ability to learn self-storage management software
* Comfortable discussing past-due balances and collecting payments
* Sales, collections, call-center, property-management, or self-storage experience is preferred
What We Offer
* Work remotely
* Flexible schedule
* Opportunity for long-term work
* Independent working environment
* Potential performance incentives based on rentals, occupancy, and collections
We are looking for someone who takes ownership of their responsibilities and can provide consistent, professional service to our customers without requiring constant supervision.
To Apply: Please submit your resume along with a short description of your customer-service, sales, collections, or property-management experience.
Beard.storage@gmail.com

Work arrangement
No