Live opening · Posted 9 days ago

Desktop Support Specialist Ticketing

IPolarity · Hyderabad, Telangana, India (On-site)

Linkedin No

You are 9 days behind. JobBeeper subscribers saw this role while it was still new.

At a glance

The key details from the original listing.

Posted 9 days ago

CompanyIPolarity

LocationHyderabad, Telangana, India (On-site)

SalaryUp to 800K INR/yr

Work modeNo

Source

Listed9 days ago

Your early-applicant advantage

Live timing from JobBeeper.

Live data

4 min from Linkedin publishing this role to us finding it

7 min median time from a role going live to a subscriber being told

6 hours subscribers had this role before this page existed

71,687 roles found in the last 24 hours — the newest are not on this site yet

Start your free trial →

About the role

Description supplied by the original job listing.

Core Responsibilities
ServiceNow Operations: Manage L2 ticket resolution, escalations, and SLA tracking; contribute actively to KB articles and workflow optimization.
Okta Administration: Handle identity lifecycle (onboarding/offboarding), MFA resets, SSO application provisioning, and access policies.
Microsoft 365 Management: Administer Exchange Online, Teams, OneDrive, SharePoint permissions, and user licenses via M365 Admin Center / Entra ID.
Endpoint Support: Provision, patch, and troubleshoot Windows 10/11 and macOS devices using Intune/MDM tools; resolve network, VPN, and hardware issues.
Key Requirements
Experience: 4–6 years of hands-on L2/L3 desktop and end-user support in enterprise environments.
Ticketing: Hands-on experience with ServiceNow Incident, Request, and Change Management modules.
IAM & Cloud: 2+ years supporting Okta (MFA, SSO) and Microsoft 365 administration.
Certifications (Good to Have): Okta Certified Professional, Microsoft MD-102 / MS-900, or ITIL v4.

Work arrangement
No

Get JobBeeper Mobile App

Never miss a job opening! Get instant job alerts on your phone.

Subscribers see fresh openings within minutes. Download the JobBeeper App on Google Play to get real-time push notifications and apply before anyone else.

⚡ Instant Push Alerts 🎯 Tailored Filters 🚀 Direct Employer Links

GET IT ON Google Play

More openings worth a look

Recently tracked roles with full details and direct application links.

6 roles

PL/SQL Developer IPolarity · Chennai, Tamil Nadu, India (Hybrid) Microsoft Engineer IPolarity · Plano, TX (Remote) Network Infrastructure Engineer IPolarity · Hyderabad, Telangana, India (On-site) Product Owner IPolarity · Norfolk, VA (Remote) Assistant Quality Manager For Stainless Steel Pipe SSP Solutions · Haldia Operations Manager Gleneagles BGS Hospital Kengeri · Bengaluru

Good roles move before most people even see them. Tell JobBeeper what you want and get fresh matches delivered in minutes.

Start your free trial →