Relationship Manager

Company Description Colive, Your Fam is a technology-enabled network of fully managed, ready-to-move-in homes located close to major IT parks and business hubs. The homes are modern, fashion-forward, and equipped with advanced tech-enabled safety features. Colive offers fully serviced, professionally managed living spaces with flexible and affordable options tailored to contemporary urban lifestyles. The communities are designed for single professionals and young couples who value social living among like-minded millennials. Colive currently operates properties in Bangalore, Chennai, and Hyderabad, with plans to expand to Pune.
Role Description The Relationship Manager is a full-time, on-site role based in Bengaluru, responsible for building and maintaining strong relationships with residents and prospective customers. On a day-to-day basis, this role involves understanding resident needs, addressing service-related queries, and ensuring a positive living experience across Colive communities. The Relationship Manager will coordinate with operations, sales, and support teams to resolve issues, manage move-ins and move-outs, and support community engagement activities. This role also includes gathering feedback, identifying opportunities to improve resident satisfaction, and supporting retention and referral initiatives. Regular interaction with residents, property visits, and timely communication will be key aspects of the position.
Qualifications
Strong communication and interpersonal skills to build trust, manage expectations, and maintain long-term resident relationships.
Customer service and conflict resolution abilities to handle queries, address concerns, and provide timely solutions.
Organizational and coordination skills for managing multiple properties, follow-ups, and cross-functional collaboration.
Basic proficiency with technology and CRM or property management tools to track interactions and maintain accurate records.
Prior experience in relationship management, hospitality, real estate, or community management is an advantage.
Ability to work on-site in Bengaluru with a resident-centric mindset and a focus on high service standards.
Bachelor’s degree in Business, Hospitality, Communications, or a related field preferred.

Work arrangement
No