Operations Manager

Company Description Kaer is a pioneer of Cooling as a Service (CaaS) in Asia, providing sustainable and energy-efficient cooling solutions for commercial and industrial buildings across Singapore, Malaysia, Indonesia, and India. Instead of owning and operating complex cooling systems, Kaer’s customers purchase cooling on a pay-as-you-use basis, eliminating capital expenditure, operational complexity, and performance risk. This service model enables building owners to lower carbon emissions and reduce operating costs while improving reliability and comfort. By driving the adoption of CaaS, Kaer supports the transition to cleaner, more sustainable cities and offers talent the opportunity to contribute to impactful climate and infrastructure solutions.
Role Description The Operations Manager is a full-time, on-site role based in Mumbai, responsible for overseeing day-to-day operations for Kaer’s cooling plants and services. This role includes managing operational performance, monitoring system efficiency, and ensuring service delivery meets contractual and safety standards. The Operations Manager coordinates with technical and commercial teams, manages vendors and contractors, and oversees preventive and corrective maintenance activities. The role also involves analyzing operational data, implementing process improvements, supporting sustainability and energy-saving initiatives, and preparing regular reports for internal stakeholders and customers. The Operations Manager is expected to lead and mentor operations staff, maintain compliance with local regulations, and support smooth facility and project handovers.
Qualifications
Strong operations management experience, including facility or plant operations, process optimization, and performance monitoring.
Experience in maintenance planning, vendor management, and on-site coordination for technical services or infrastructure projects.
Knowledge of HVAC, cooling systems, building services, or related mechanical/electrical engineering domains is highly beneficial.
Demonstrated ability in data analysis, reporting, and using operational metrics to drive efficiency and continuous improvement.
Excellent organizational, communication, and stakeholder management skills, with the ability to collaborate across multidisciplinary teams.
Proven leadership capabilities, including team supervision, workload prioritization, and fostering a safe, high-performance work culture.
Bachelor’s degree in Engineering, Operations Management, Facilities Management, or a related field; relevant professional certifications are an advantage.
Prior experience in energy services, sustainable infrastructure, or building operations in India or the region is a plus.

Work arrangement
No