IT Systems Administrato

Role Description The IT Systems Administrator at Projeto Social Zé LinkedIn is a part-time remote role responsible for maintaining and supporting the organization’s technology environment. Day-to-day tasks include monitoring system performance, managing user accounts and access, and ensuring systems are updated and securely configured. The role involves diagnosing and resolving technical issues, coordinating with stakeholders to understand IT needs, and implementing improvements to enhance reliability and security. The IT Systems Administrator will document procedures, maintain accurate records of incidents and changes, and collaborate with other team members to support ongoing projects and initiatives.
Qualifications
Demonstrated ability to provide effective Technical Support and Troubleshooting for hardware, software, and user issues.
Solid foundation in Information Technology principles and practices, including operating systems and common productivity tools.
Hands-on experience with System Administration tasks such as user management, backups, updates, and permissions.
Knowledge of Network Security concepts, including firewalls, access controls, and basic security best practices.
Strong analytical and problem-solving skills, with attention to detail and a proactive approach to identifying issues.
Ability to work independently in a remote environment, manage part-time hours effectively, and communicate clearly with non-technical stakeholders.
Relevant certifications (e.g., CompTIA A+, Network+, Security+, or equivalent) and experience with cloud services or virtual environments are beneficial.
Prior experience in a nonprofit or social-impact setting is a plus, as well as familiarity with documentation and ticketing tools.

Work arrangement
No