Eligibility Specialist

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with an a high performing client who are expanding their market share and building permanent opportunity within their specialised teams following the new reforms.
You will be working amongst a new team who are passionate, agile and want to make a difference. about working to a legislated timeframe and providing a clear outcome to external stakeholders.
The role:
Assess and triage claims to determine eligibility of psychological injuries
Manage a small portfolio, take lead on disputed claims whilst coordinate with litigated and specialised teams
Liaise with injured workers, agency partners and iCare to optimise results and customer experience
Ensuring quality delivery along with meeting timeframes in assessment
Benefits
Salary (experience dependent): $120,000 - 130,000 (potentially negotiable)
Flexible working hours & opportunity to attend office across NSW
Extensive well-being initiatives, study leave, financial support and discounts across several retail & insurance products
Onsite learning & development team with a structured career pathway
About you
Be either a senior case manager highly confident in the legislative experience, a personal injury legal professional or existing eligibility officer
Have strong attention to detail with excellent stakeholder engagement skills showcasing a commercial and customer focus
An organised person who demonstrates strong time management skills, prioritisation and agility.
A true team player who can work independently and collaboratively
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Ashlea Smith at ashlea.smith@haylopeople.com.au or 0423 479 779

Work arrangement
No