Spanish Bilingual Sales Account Executive (Outbound | Retention)

Job Overview
Our client is seeking a proactive, sales-driven, and results-oriented Spanish Bilingual Sales Account Executive (Outbound | Retention) to manage client relationships, drive account growth, and maximize customer retention through strategic outreach, consultative selling, and exceptional service. This role is ideal for someone who enjoys being on the phone, building relationships, identifying opportunities, and driving revenue through consistent client engagement. While you will manage an assigned portfolio of clients, this is a highly proactive role that requires regular outbound calling, follow-up, objection handling, retention efforts, and account expansion activities. Serving as the primary point of contact post-sale, you will partner with the Sales team to onboard new clients, strengthen existing relationships, and uncover growth opportunities that align with customer objectives. Success in this role comes from maintaining strong client relationships while consistently taking initiative to generate revenue through proactive outreach.
Schedule
Monday - Friday, 9:00 AM - 6:00 PM EST (40 hours per week)
Responsibilities
Manage an assigned portfolio of client accounts, focusing on retention, growth, and long-term customer success.
Conduct regular outbound calls and proactive follow-ups to strengthen client relationships and identify expansion opportunities.
Drive upselling, cross-selling, and account growth initiatives to increase customer lifetime value.
Partner with the Sales team to ensure smooth onboarding and a positive customer experience following account acquisition.
Perform routine account reviews and strategic outreach to uncover additional business opportunities.
Handle client inquiries promptly while delivering exceptional customer support and service.
Overcome objections, re-engage inactive clients, and proactively address concerns that may impact retention.
Maintain accurate CRM records, documenting client interactions, opportunities, and follow-up activities.
Monitor key account metrics and performance indicators to support forecasting and business growth.
Resolve escalated client concerns professionally and efficiently to maintain customer satisfaction and loyalty.
Requirements
2+ years of experience in outbound sales, telesales, business development, account management with sales responsibilities, customer retention, or a similar revenue-generating role. Experience must be beyond passive upselling during customer service billing calls.
Comfortable spending a significant portion of the day conducting outbound calls, follow-ups, and proactive client outreach. Must have a background in actively contacting leads, running regular follow-ups, and closing hesitant prospects.
Proven experience building relationships while actively driving revenue growth through retention, upselling, or consultative sales activities.
Demonstrated track record of achieving sales targets, performance metrics, or revenue goals in a target-driven environment. Must have a proven track record of hitting aggressive monthly sales goals.
Professional-level written and verbal communication fluency in both English and Spanish.
Strong financial and data acumen, with the ability to analyze information and use insights to support business decisions.
Excellent organizational skills and attention to detail with the ability to manage multiple priorities effectively.
Self-motivated and comfortable working independently in a remote environment.
Resilient, proactive, and confident handling objections and challenging client conversations.
Independent Contractor Perks
Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations
Potential Commission above base rate per month based on target metrics.
Note
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.
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Work arrangement
No