Accounts & Operations Assistant

About QAADU
QAADU is a growing vegan health & beauty brand with a presence across India and the GCC. We are looking for a detail-oriented and organised Accounts & Operations Assistant to support our accounts, e-commerce operations, order processing and day-to-day administration.
Key Responsibilities
1. Accounts & Invoicing
Assist with day-to-day accounting and bookkeeping activities.
Prepare and process customer invoices, credit notes and other accounting documents.
Maintain sales and purchase records and ensure transactions are properly documented.
Assist with reconciliation of payments, orders and invoices.
Coordinate with the accountant/finance team for GST, TDS and other routine accounting requirements.
Maintain proper records of expenses, bills and supporting documents.
2. E-commerce Order Processing
Process and manage orders received through platforms such as Amazon, Flipkart, Tata CLiQ and other online marketplaces.
Verify orders, generate invoices and ensure orders are processed within the required timelines.
Coordinate with the warehouse/packing team for picking, packing and dispatch.
Monitor order status, cancellations, returns and replacements.
Ensure marketplace orders are accurately updated and closed.
Assist in resolving basic order-related issues with marketplace platforms.
3. Packing & Dispatch Coordination
Coordinate daily order packing and dispatch activities.
Ensure the correct products, quantities and invoices are included with each order.
Maintain basic dispatch and courier records.
Coordinate with courier/logistics partners when required.
Monitor pending and delayed shipments and escalate issues promptly.
4. Administration & Document Control
Maintain organised physical and digital records of invoices, purchase bills, orders, shipping documents and other company documents.
Maintain proper filing and document numbering systems.
Assist with preparation of reports and basic MIS.
Support general office administration and coordination.
Ensure important documents and records are updated and easily retrievable.
Skills & Qualifications
Bachelor's degree/diploma in Commerce, Accounting, Business Administration or a related field.
1–3 years of experience in accounts, administration, e-commerce operations or a similar role.
Basic knowledge of accounting and invoicing.
Good knowledge of MS Excel/Google Sheets.
Experience with Amazon Seller Central, Flipkart Seller Hub, Tata CLiQ or other marketplace platforms would be an advantage.
Good organisational and documentation skills.
Strong attention to detail and accuracy.
Ability to manage multiple tasks and meet daily deadlines.
Good communication and coordination skills.
Basic knowledge of GST and Indian invoicing requirements is preferred.
Ideal Candidate
We are looking for someone who is hands-on, organised and dependable. This is a practical operations role, so the candidate should be comfortable moving between accounts, computer-based order processing, documentation and coordinating physical packing/dispatch work.
Key qualities:
✔ Accuracy
✔ Attention to detail
✔ Good Excel skills
✔ Organised and systematic
✔ Quick learner
✔ Responsible and trustworthy
✔ Able to work independently
✔ Comfortable working in a fast-growing company

Work arrangement
No