Commercial Manager- Asia

Metagenics is one of Australia and New Zealand’s leading natural medicine suppliers, with a portfolio of market leading brands including Ethical Nutrients, Metagenics, Inner Health and Endura. For over 43 years, Metagenics has had the mission to help people live happier, healthier lives through the life-changing power of nutrition. Our Leadership Principles – Lead with Respect, Integrity & Care, Act like Owners, Put Consumers & Patients First, Focus on What Really Matters, Continually Raise the Bar, Are Decisive & have a Bias for Action & Invest in our People to Power Growth defines our company culture. Additionally, we are proudly BCorp Certified - a demonstrated commitment to balancing people, planet and profit by meeting the highest global standards of social and environmental performance & legal accountability.
We are recruiting a permanent full-time Commercial Manager-Asia to join our friendly and driven Sales team based at our APAC Brisbane Head Office in Northgate, or Melbourne.
Reporting to the Head of Retail- APAC (excl China & Japan), this key role for our business success will be responsible for managing the day-to-day and long-term relationships with major international distributor partners and will be responsible for achieving our sales targets throughout Asia, excluding China and Japan. This critical role for our strategic growth in the region will lead relationship with our customers, driving an intimate understanding of our customer’s goals and key initiatives to drive our profitable growth and business expansion opportunities. Additionally, our Commercial Manager will be responsible for developing joint business plans and executing our aligned sales and marketing initiatives. This role will build and maintain key relationships through effective communication, education, and support of distributors in their territory, as well as work cross functionally with other departments to ensure exceptional distributor care.
Key Responsibilities:
Sales Strategy and Execution
Develop joint business plans in collaboration with distributors to identify key initiatives and KPIs to
achieve sales and profitability targets in line with approved commercial strategies
Facilitate implementation of agreed plans through frequent communication, weekly check ins, and monthly business reviews to track progress towards sales targets in line with established joint business plans
Develop a process to systematically collect market and competitive trends, and develop recommendations based on competitor activities
Generate sales reporting, develop marketing plans and promotions in collaboration with each distributor and or customer
Present internal monthly business review to key stakeholders to monitor distributor & customer progress, KPIs and key initiatives
Identify growth and build opportunities with existing and high potential new customer
Be a trusted partner uncovering expansion opportunities across markets and support the resources necessary to deliver measurable customer value
Distributor Management
Facilitate day-to-day support of distributors including orders, shipments, payments, quality claims
Work with distributor to provide forecast and inventory reports to optimize demand forecasting and ensure supply
Collaborate with key internal stakeholders such as Product Development and Supply Chain to meet market demand
Recommend products and services suitable to different partners, communicate about new products and keep accurate records for reporting and feedback
As a member of the Asia team, take an active role in developing the Asian markets outside of Japan and China and contribute to the execution of business plans as assigned
Skills and experience:
A demonstrated tenure of first-rate distributor management experience within the Asian Region, preferably involving health care products
Strong network with industry partners and key distributors in various countries, with ideally exposure to emerging/online channels
Written and verbal Mandarin Chinese skills- highly regarded
An authentic relationship builder with innate negotiation skills
A foundation understanding of the product development process ideally in the nutritional medicine
Demonstrated understanding of positioning and pricing
An effective/dynamic presenter able to fluidly work with diverse groups
As the role is for the Asia regional business, international travel is required alongside working flexibly across different time zones
Job benefits and perks
Eligible to receive a Company Bonus paid once annually
Heavily discounted product for yourself and family to purchase, with complimentary product available in the office
Access to Employee Assistance Program for yourself and family
Flexible work – if located at Northgate, work from home up to 2 days per week, free onsite parking
Access to Perkbox, an employee benefits and discounts provider of major brands, as well as onsite Yoga, Ping Pong and Art Classes
As we sharpen our strategy to grow, we are seeking a true ‘people person’ who enjoys building sustainable and strong business partnerships, and someone who enjoys the challenge of building new markets, travelling, and exploring new business opportunities. In return, you can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities- join us as we evolve to become the world’s leading healthcare professional-grade vitamins, minerals and supplements company.
Metagenics is committed to Justice, Equity, Diversity, and Inclusion. We believe that diverse perspectives strengthen our work and innovation. We welcome applicants from all backgrounds and do not discriminate based on race, colour, nationality, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, marital status, veteran status, or any other legally protected status.

Work arrangement
No