Live opening · Posted 8 days ago
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The key details from the original listing.
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About the role
Description supplied by the original job listing.
1. JOB POSITION RISER Front Office
2. RESPONSIBLE TO Front
Office Manager
3. JOB DEFINITION
To attend the guests
courteously with warmth and deal promptly with their room reservations and
related queries, and also deal with information requirements, messages and mail
if any.
4.
DUTIES AND RESPONSIBILITIES
·
Deliver excellent
customer service to all guests
·
Handle check-in and
check-out efficiently
·
Answer calls and respond
to inquiries politely
·
Provide accurate
information about hotel services and local attractions
·
Maintain guest records
and ensure data accuracy
·
Handle cash transactions
and billing procedures
·
Manage room bookings and
reservations
·
Coordinate with
housekeeping and other departments
·
Monitor guest safety and
report issues when needed
·
Follow company policies,
procedures, and standards
·
Ensure smooth shift
handovers
·
Attend training sessions
and meetings regularly
Experience
0 - 2 Years
Employment type
Fixed Term Contract- Staff
Work arrangement
No
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