IT Admin

Company Description
Windowmaker Software is a global leader in specialized software solutions for the window and door (fenestration) industry, operating since 1983. Headquartered in the UK, with offices across North America, Asia, Europe, and Australia, the company supports over 5,000 customers in more than 75 countries. Backed by over 600 person-years of research and development, Windowmaker delivers scalable, multilingual software for both small fabricators and large multi-site manufacturers. A team of 85+ professionals, including 60+ dedicated to development, continuously enhances the platform with robust, user-friendly features. As a certified Microsoft Partner, Windowmaker emphasizes quality, training, and reliable performance across Microsoft technologies.
Role Description
This is a full-time, on-site IT Admin role based in Vadodara. The IT Admin will manage day-to-day system and network administration tasks, including installation, configuration, monitoring, and maintenance of servers, workstations, and network devices. Responsibilities include providing timely technical support to team members, diagnosing and resolving hardware, software, and connectivity issues, and escalating complex problems when necessary. The role also involves implementing and maintaining security measures, backups, and patch management to ensure system integrity and business continuity. The IT Admin will document procedures, maintain asset inventories, coordinate with vendors, and collaborate with global teams to support a stable and efficient IT environment.
Qualifications
Candidates should possess strong skills in Information Technology and overall IT infrastructure management.
Candidates should possess skills in System Administration, including OS installation, configuration, updates, and user management.
Candidates should possess skills in Network Administration, including LAN/WAN, routers, switches, firewalls, and basic network security.
Candidates should possess hands-on Technical Support and Troubleshooting skills for hardware, software, and connectivity issues.
Relevant degree or diploma in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Familiarity with Microsoft environments (Windows Server, Active Directory, Office 365) and basic virtualization concepts is beneficial.
Strong documentation, communication, and collaboration skills, with the ability to support colleagues at different technical levels.
Industry certifications such as CompTIA A+/Network+, MCSA, or similar credentials are an advantage.

Work arrangement
No